Nurse Unit Manager-Clarence Correctional Centre

5 days ago

Coffs Harbour, New South Wales, Australia Serco Health Hub Full time $90,000 - $120,000 per year

Grow your leadership career with Serco

At Serco, you'll join a team of 12,000+ professionals across APAC, working in an environment that is challenging, rewarding, and offers genuine opportunities for growth. We provide flexible benefits to support you at every stage of life and career, including:

  • 10 days personal/carer's leave
  • 2 days volunteer leave
  • Flexible salary packaging options, including novated leasing
  • Uniforms, daily meals, and onsite parking
  • – career development, well-being support, and financial benefits through our partners, including Fitness Passport

About the role:

As a Nurse Unit Manager at Clarence Correctional Centre, you will lead a dynamic team in the delivery of high-quality primary health care to approximately 1,700 inmates from diverse backgrounds.

You will oversee the planning, development, implementation, and evaluation of health services, while managing staff performance and fostering a positive, inclusive workplace culture. Your leadership will ensure clinical governance, safe care delivery, and integration of health services in partnership with correctional colleagues.

This role reports to the Health Services Manager and has responsibility for a multidisciplinary team, including Clinical Team Leaders, Registered and Enrolled Nurses, administration staff, and visiting allied health professionals.

Key responsibilities:

  • Provide effective leadership, direction, and support to health staff.
  • Ensure safe, evidence-based nursing practice and compliance with policies and standards.
  • Manage resources, staffing levels, and budgets effectively.
  • Oversee incident and complaint management, reporting, and quality audits.
  • Contribute to clinical governance and the Centre's accreditation process.
  • Lead performance management, staff development, and induction of new staff and students.
  • Build an inclusive culture that values diversity and fosters engagement.

About you:

To be successful in this role, you will have:

  • Current registration as a Registered Nurse with AHPRA.
  • A Bachelor of Nursing and postgraduate qualifications in management, leadership, or a clinical specialty (or working towards).
  • Previous experience as a Nurse Unit Manager or in a senior healthcare leadership role.
  • Strong people leadership and change management skills within a multidisciplinary environment.
  • Proven ability to develop and implement policies and drive continuous improvement.
  • High-level communication, negotiation, and problem-solving skills.

Compliance requirements:

  • National Police Check.
  • State approval and authorisation by Corrective Services NSW.

About Clarence Correctional Centre:

Opened in 2020, Clarence is a 1,700-bed state-of-the-art facility, making it the largest correctional centre in Australia. Located on the beautiful NSW North Coast, just 3.5 hours from Brisbane and 6 hours from Sydney, the region offers pristine beaches, rainforests, and vibrant community living.


Why Serco?

At Serco, we bring together the right people and the right partners to deliver essential services that matter. We celebrate diversity and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans, and people with disability.

Are you ready to lead a team delivering health care that truly makes an impact?

Please note: This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a State and Federal Police Check, is a key part of the selection process for this role.

For help with your application or questions about the role, please feel free to contact me at or via email, 

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