Retail Security Officers PT and Casual

4 days ago

Melbourne, Victoria, Australia MA Services Group Full time $60,000 - $80,000 per year

Founded in 2011 with a vision of providing high-performing customer-centric services in Retail Security, Security services, Cleaning and maintenance management.

We are now everywhere, in every state and territory around the country, highly capable of providing industry-specific, efficient and productive solutions, that deliver real benefits. Our approach is to always understand the environment we need to operate in, that's why we have trained professionals operating within each state, who can combine their skills with their local knowledge, to provide innovative solutions catered to a customer's specific needs.

We are currently seeking experienced Retail Security Officers who can work on a part time or casual capacity in retail and Liquor store environment.

Applicants must be confident in their skills to de-escalate situations using verbal communication and body language and Have experience in taking control of situations and supporting retail workers.

Job tasks and responsibilities

Reporting into the onsite Store management, MA Operations staff & Client Delivery Manager, the Security Officer is responsible for maintaining a safe and secure environment for customers & patrons of the stores. The successful candidate will have the flexibility to work as a part time or Casual and previous experience as retail security officer is highly desirable.

Skills and experience

To Be Successful for this role; you will possess the following;

  • Current VIC Security License
  • Current First Aid Certificate
  • Current Police Check no older than 3 months
  • Proven experience in retail security and Customer Service industries.
  • Excellent presentation and grooming standards
  • A Positive and Proactive Approach
  • Passion for delivering professional and efficient customer service
  • Evening & weekend availability are essential for part time employees.
  • Strong written communication skills, including incident report writing.
  • Ability to multi task and work autonomously in high paced team environment.

Key Responsibilities

  • Be vigilant to possible swarming incidents
  • conduct high visibility patrols within the store
  • Instant Incident reporting.
  • Provide great customer Service.
  • Report any form of anti social behavior to Vic Pol.
  • Operate the key controller on the entry/exit door.
  • Intoxication review of customers
  • Ability to Use Body worn Cameras.
  • Reporting incidents immediately after the incident.
  • Deny entry under breaches to the RSA in liquor store environment

Job benefits and perks

M.A. Security Group has a very generous remuneration package, well above the industry standard. Constant training and development programs are in place to assist employees in bringing out the best in themselves.

Location:

The positions are located in Melbourne and nearby areas, Victoria.

VIC License No: S

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