Quality Systems and Compliance Coordinator, Seafood and Meat

• Play a key role in supporting the Australian economy.
• Discounted food, travel, entertainment, gym membership, staff parking and, + more.
• Hybrid working environment | Location: Melbourne (VIC) Tasmania & Brisbane (QLD)

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers' needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we've seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

At PFD Food Services, we bring people together through food. Behind every great product is a team committed to quality, safety, and doing things the right way.

The Quality Systems and Compliance Coordinator - Seafood & Meat plays a key role in ensuring PFD's food safety and quality frameworks remain compliant, consistent, and easy to use across multiple sites.

This role focuses on organising, structuring, and maintaining existing Quality Management System (QMS) documentation. The foundation and materials are already in place; what's needed now is someone with the capability to bring order, clarity, and accessibility to those systems.

Working closely with the Quality & Technical Manager and the national QA team, this person will refine how information is presented, stored, and accessed, ensuring documentation aligns with Global Food Safety Standards (GFSI) and supports compliance across seafood and meat operations.

The position also offers the opportunity to support Food Service operations by assisting with local audits and providing coverage during periods of leave.

Note: Candidates must be comfortable working around raw meat and seafood environments.

Key Responsibilities

• Quality Management System (QMS):
  Maintain and organise existing QMS documentation to ensure accuracy, consistency, and compliance with GFSI standards and company policies. Reformat the "Food Safety & Quality Manual" to improve usability and accessibility.
• Verification & Auditing:
  Oversee verification activities for seafood and meat products, support internal audits, and assist with recall or withdrawal processes when required.
• Continuous Improvement:
  Identify opportunities to streamline documentation and processes, driving greater efficiency and standardisation across sites.
• Customer & Supplier Interface:
  Maintain accurate raw material and finished goods specifications, support the Approved Supplier Program, and ensure compliance with retailer and regulatory requirements.
• Documentation & Reporting:
  Keep all procedures and records current, well-organised, and version-controlled. Prepare concise reports highlighting progress, risks, and key compliance actions.
• Safety & Culture:
  Ensure QA activities meet hygiene and sanitation standards, promoting a proactive culture of ownership, accountability, and continuous improvement.

What We're Looking For

To thrive in this role, you will bring:

• Demonstrated experience managing or maintaining QA Management Systems, including procedures, prerequisites, and document control.
• Strong understanding of BRC, SQF, or GFSI food safety standards and their practical application.
• Proven background in the food industry, ideally within seafood or meat processing.
• Familiarity with Woolworths-branded or retail compliance standards.
• Excellent attention to detail, strong organisational skills, and ability to work independently.
• Clear understanding of what "good" looks like in food safety and quality compliance.
• Strong communication and collaboration skills across multiple sites.

Nice to Have (Bonus)

• Experience across both seafood and meat categories.
• Internal auditing qualification or training.
• Experience reorganising or reformatting technical documentation or compliance libraries.
• Familiarity with Woolworths Supplier Excellence or similar compliance frameworks.

What Success Looks Like (6-12 Months)

• The Food Safety & Quality Manual and supporting documentation are well-organised, current, and intuitive to navigate.
• Quality systems are clear, consistent, and used confidently across all relevant sites.
• Early wins achieved and information is easier to find, processes are simpler, and documentation is aligned with compliance standards.
• Strong working relationships established with QA teams, site managers, and key business stakeholders.
• You'll have taken full ownership of the role, bringing structure, efficiency, and pride to how systems are maintained.
• Systems "look good, feel organised, and work in practice," forming a solid base for ongoing improvement.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let's celebrate successes.

Simplicity

Let's minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

If this sounds like your kind of challenge, we'd love to hear from you Click the apply button and submit your updated resume and a cover letter.

Applications close Monday, 10 November 2025 at 12:00 pm (AEST). Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date. Only shortlisted candidates will be contacted. All applications will be treated confidentially.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note:
We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.