sales associate

1 week ago

Sydney NSW, Australia Swatch Group Full time

ABOUT SWATCH

Colorful, happy, loud, shrill and forever re-interpreted in different ways. Since the "second watch" was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world's largest art gallery on the wrist.

"The OMEGA x Swatch Moonswatch collaboration was labelled by The New York Times as "the watch industry's defining moment of 2022" and the phenomenal September 2023 release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. This is an exciting role in a fast-paced environment with a brand that is white hot and burning with momentum – so if you love a challenge and want to take your career to the next level, this may be the role for you

THE ROLE

As a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.

  • Support the team in achieving sales targets
  • Handle transactions for all types of sales according to company policy
  • Ensure the store is always presentable, clean and tidy
  • Ensure products are displayed in accordance with Swatch Guidelines
  • Assist with daily and monthly stocktake and stock management
  • Keep up to date with new products, promotions and participate in regular training
  • Follow up with customers via email and phone regarding warranty and repairs
  • Ensure the highest level of customer service

SKILLS AND EXPERIENCE

  • Experience working within retail sales
  • Previous experience working towards sales targets and KPI's
  • Highly developed and proven customer service skills
  • Ability to build and sustain lasting customer relationships
  • Organised and time efficient
  • Excellent oral and written communication skills
  • Full time availability including weekends

HOW TO APPLY

Job location

Shop L00.60, 197 Pitt Street Mall

2000 Sydney (New South Wales)

Australia

Company address

The Swatch Group (Australia) PTY. LTD.

40 River Boulevard

Level 3

Richmond, Victoria 3121

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