Administrative Biologist
4 days ago
Ringwood, Illinois, Australia
Jones Lake Management
Full time
$60,000 - $80,000 per year
Position Title: Administrative Biologist
Location: Ringwood, IL
FLSA: Non-Exempt
About Us:
Jones Lake Management is a full-service lake and pond management specialty company. This company was built on providing unwavering quality solutions and products to our customers It ALL begins with the employees hired to provide a professional level of service in the field, or at the office.
Position Summary:
The Administrative Biologist will receive on-the-job training for the skills needed to be successful, and we also provide continuing education opportunities. Responsibilities include oversight and response to customer service inquiries via telephone and in-office. This role will assist with customer needs and provide administrative support for the team and branch manager.
Essential Duties:
- Assist management team with material "issues" and tasks needed to be completed
- Provide excellent customer service via phone and in person as needed
- Ensure inventory is managed appropriately and adjustments are made when needed
- Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy
- Coordinate the collection of credit card receipts and submission process for the team
- Assist branch manager with any follow-ups needed to be performed with customers
- Perform projects as needed for the branch manager
- Assist with creation and coordination of estimates
- Communicate estimates to customers
- Inform clients of new equipment options
- Associate's Degree or higher in Biology, Water Resources, Fisheries related course study, or equivalent work experience
- Must be well organized, highly motivated, and willing to work well with a team of professionals
- Proficiency in Microsoft Office
- Excellent communication skills, both verbal and written
- Excellent phone and cold calling skills
- Exceptional customer service skills
- Strong listening and sales skills
Physical Requirements:
- Ability to lift up to 50 pounds
- Bend at waist and/or knees and lift arms over shoulders
- Sitting for extended periods of time with ability to use a keyboard
Comprehensive Benefits:
- Multiple health plans to choose from, including the ability to participate in an HSA.
- Dental, Vision, and Company Paid Life Insurance
- 12 Paid Holidays per year
- Generous PTO
- 401(k) with Generous Company Match