Retail Cafe Manager
5 days ago
About Us
Xpress Catering is a vibrant local community café located within 2 busy trade schools and 1 high school. We're known for our great coffee, all-day breakfast, fresh fast meals, and excellent customer service. We also provide corporate catering services. Our cafés operate in a fast-paced environments where efficiency and quality go hand in hand.
The Role
We're seeking an experienced and motivated Café Manager to oversee the day-to-day operations of Xpress Catering.
Key Responsibilities
· Plan and manage the café's menu offerings, product range, and stock levels to ensure quality, variety, and profitability.
· Oversee purchasing decisions, supplier relationships, and marketing initiatives to drive sales and maintain consistent standards.
· Set and review pricing strategies that align with costs, customer expectations, and business goals.
· Develop and implement promotional campaigns to increase customer engagement and grow café and catering sales.
· Provide hands-on service when required — assisting customers, recommending products, and ensuring an exceptional experience.
· Maintain accurate records of inventory, sales, and financial transactions to support reporting and budgeting.
· Prepare and manage the café's budgets, monitoring performance against financial targets.
· Recruit, train, and mentor staff to deliver high-quality service and uphold café standards.
· Lead by example in maintaining a safe, compliant, and positive work environment that meets all food safety and occupational health requirements.
About You
- Minimum 3 years' experience in a hospitality management role.
- Strong leadership and communication skills.
- Proven ability to manage a busy, fast-paced service environment.
- Excellent organisational and problem-solving abilities.
- Barista skills and/or hospitality qualifications are advantageous but not essential.
- Must have a working with children certificate.
- Must have a RSA
How to Apply
To apply, please email your resume and a brief cover letter to
Applications will be reviewed as they are received — don't wait to apply
Join Xpress Café and help lead a fast, friendly, and flavour-packed café that serves the community every day.
Job Type: Full-time
Pay: $76,000.00 – $77,000.00 per year
Work Location: In person
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