
Security - IT Support Officer
8 hours ago
As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at
Monday to Friday role | Stable weekday roster
Unique blend of IT and security operations support
$80,000 + superannuation | Port Kembla location
About the Role:
MSS Security is seeking a technically skilled and security-cleared IT Support Officer to join our team at a critical infrastructure location - BlueScope Steel in Port Kembla. This is a dynamic, hands-on role supporting both corporate and operational technologies across a critical infrastructure environment. You'll work closely with security personnel and management to ensure systems run smoothly, securely, and with minimal downtime.
This is a Monday to Friday position – perfect for someone looking for work-life balance and a stable, long-term role within a secure and supportive environment.
Key Responsibilities:
Provide IT support to on-site security and administrative teams
Troubleshoot hardware and software issues (PCs, networks, printers, CCTV, access control)
Manage and escalate incidents in line with company protocols
Support system upgrades, user onboarding, and equipment setups
Maintain and monitor site-based IT infrastructure and digital security systems
Ensure documentation and asset registers are kept up to date
Liaise with central IT teams and third-party vendors as required
What We're Looking For:
Experience in IT support, helpdesk, or technical field service role
Strong troubleshooting and communication skills
Familiarity with Microsoft Windows OS, Office 365, basic networking, and IT hardware
Ability to work autonomously and within a high-security environment
Essential Licenses & Certifications:
Current NSW Security License
Advanced First Aid Certificate (HLTAID014 or equivalent)
Full Drivers license
MSIC (Maritime Security Identification Card) certificate or willing to obtain one
What We Offer:
$80,000 + superannuation
Monday to Friday schedule – no night shifts or weekends
Work in a critical infrastructure environment with a clear purpose
Stable, long-term employment with a national industry leader
Supportive workplace culture with opportunities for career growth
Master Licence Number:
How to applyMSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.
We are proud to:
be certified by the Workplace Gender Equality Agency,
be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
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