IT Support Officer

5 days ago

Hervey Bay, Australia Fraser Coast Regional Council Full time $80,043 per year


IT Support Officer

Transformation, Assets & Information

Permanent Full Time

Hervey Bay

Stream A Level 3 - $80,043 plus superannuation

At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.

What we are looking for:

We're looking for an experienced IT Support Officer to join our high performing team. You'll provide first and second level technical support to internal customers throughout the organisation.

What your day will look like:

  • Providing first and second level diagnostic of hardware and software technical problems
  • Managing corporate systems and network user permissions
  • Training internal users and providing advice in the use of Microsoft products
  • Ensuring equipment is correctly assigned and maintaining the asset register
  • Prioritising user support requests

Please click here to view a full position description.

Benefits of Working with Council

Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.

 

We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award.  Click here to review our Employee Value Proposition.

What we Offer:

  • Values based culture
  • Employee discount shopping program
  • Professional development
  • Study assistance program
  • Novated leasing
  • 24/7 access to Employee Assistance Program
  • Paid maternity and paternity leave
  • Paid emergency services leave
  • Uniform subsidy
  • Years of service rewards

Apply now:

Applications close 11pm on Tuesday 16th December 2025

 

A cover letter outlining your suitability for the role, and a current resume is required.

For further details please contact David Coleman, IT Support Coordinator, on  

Fraser Coast Regional Council is an Equal Employment Opportunity employer. 

 


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