SAP Engagement Manager

Company description:

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion Euro.

Job description:

Your Role

• Lead large group discussions to answer questions and remedy complaints.
• Create and nurture effective communication within the organization.
• Build a strong team through open communication and by collaborating on
• Decision-making responsibilities.
• Initiate and set goals for programs based on the organization's strategic
• objectives.
• Plan programs from start to finish including identifying processes
• Deadlines and milestones.
• Develop financial forecasts schedule management
• Manage risks issues and dependencies
• Manage engagement with clients and contract management
• Hire train and be a motivating mentor to staff.

Your Profile

• Over 10-12 years of senior leadership experience managing complex, large-scale SAP S4, with proven success across both onshore and offshore delivery teams.

• Demonstrated expertise in project delivery on SAP S4 Solutions, ensuring alignment with client expectations, contractual obligations, and business outcomes.

• Holds relevant project management certifications such as PMP, SAFe Agile, or equivalent.

• Highly skilled in stakeholder management and communication, providing regular, transparent updates to internal and external stakeholders on project status, risks, and issues, enabling proactive resolution.

• Extensive experience in end-to-end service delivery, with a strong focus on operational excellence and client satisfaction.

• Deep understanding of Salesforce platform capabilities, including Public Sector Solution, Service Cloud, Sales Cloud, and integrations with third-party systems.

• Proven track record in resource management: hiring, onboarding, and performance oversight of cross-functional delivery teams in a flexible resourcing model that adapts to evolving client needs.

• Strong leadership in conflict resolution and team mentoring, fostering collaboration and accountability across geographically distributed teams.

• Excellence in customer service, with the ability to build and maintain strategic partnerships with client stakeholders and internal business units.

• Experienced in tracking financial performance against forecasts and managing change controls to protect margins and delivery integrity.

• Strong ability to plan and deliver impactful and persuasive communications, both oral and written, tailored to executive and operational audiences.

What You'll love about Working with us:

You will be a part of a diverse collective of free-thinkers, entrepreneurs, and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for career growth.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.

At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.

We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called 'Celebrate'.

Apply today