Technical Support Engineer

2 days ago

Canberra, ACT, Australia Business Web Solutions Full time $60,000 - $80,000 per year

Position: Technical Support Engineer (IT)

Company Description:

Business Web Solutions is a leading IT solutions provider based in Canberra, Australia. We specialize in providing customized web development, design, and digital marketing services to businesses of all sizes. Our team of experts is dedicated to delivering high-quality solutions that help our clients achieve their business goals.

Job Description:

We are seeking a highly motivated Technical Support Engineer to join our team as part of our internship program. In this role, you will be responsible for providing technical support to our clients and ensuring the smooth operation of their IT systems. You will work closely with our development and design teams to troubleshoot and resolve any technical issues that arise.

Responsibilities:

- Provide technical support to clients via phone, email, and remote assistance

- Troubleshoot and resolve technical issues related to web development, design, and digital marketing

- Collaborate with development and design teams to identify and resolve complex technical problems

- Document and track all technical support requests and resolutions

- Communicate technical information to non-technical clients in a clear and concise manner

- Stay up-to-date with the latest technologies and trends in the IT industry

- Assist with testing and quality assurance of new software and systems

- Participate in team meetings and provide input on process improvements

Requirements:

- Currently pursuing a degree in IT, Computer Science, or a related field

- Strong technical skills and knowledge of web development, design, and digital marketing

- Excellent problem-solving and troubleshooting abilities

- Strong communication and customer service skills

- Ability to work independently and in a team environment

- Attention to detail and ability to multitask

- Knowledge of programming languages such as HTML, CSS, and JavaScript is a plus

- Previous experience in a technical support role is preferred but not required

Benefits:

- Hands-on experience in a fast-paced and dynamic IT environment

- Opportunity to work with a team of experienced professionals

- Exposure to a wide range of technologies and systems

- Potential for a full-time position after completion of the internship program

- Competitive salary and benefits package

Join our team and gain valuable experience in the IT industry while making a meaningful contribution to our clients' success. Apply now to become a Technical Support Engineer at Business Web Solutions.

  • Engineering Technical Lead

    7 days ago

    Canberra, ACT, Australia beBeeSystemsEngineer Full time $140,000 - $175,000

    Join a team of experts in the field of systems engineering and contribute to the development of complex defence and national security projects. As a systems engineer, you will play a key role in safeguarding Australia's future.About the RoleThis is an exciting opportunity to work on high-profile projects such as JP9347 Joint Data Networks. You will be...

  • Technical Services Engineer

    3 weeks ago

    Canberra, ACT, Australia Fujitsu Full time

    Fujitsu Canberra, Australian Capital Territory, Australia Join or sign in to find your next job Join to apply for the Technical Services Engineer role at Fujitsu Fujitsu Canberra, Australian Capital Territory, Australia2 weeks ago Be among the first 25 applicants Join to apply for the Technical Services Engineer role at Fujitsu Get AI-powered advice on this...

  • Technical Engineering Expertise

    2 days ago

    Canberra, ACT, Australia beBeeTechnicalEngineering Full time $90,000 - $120,000

    Job Title: Technical Engineering ExpertiseDescription of the RoleThis position entails performing a range of technical field engineering tasks including installation, diagnosis, maintenance and servicing of computer-related products. This encompasses desktop/laptop computers, printers and peripherals.Main Responsibilities:The candidate will be responsible...

  • Technical Services Engineer

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Fujitsu Canberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for the Technical Services Engineer role at FujitsuFujitsu Canberra, Australian Capital Territory, Australia2 weeks ago Be among the first 25 applicantsJoin to apply for the Technical Services Engineer role at FujitsuGet AI-powered advice on this job...

  • Technical Services Engineer

    3 days ago

    Canberra, ACT, Australia Fujitsu Full time

    Fujitsu Canberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for the Technical Services Engineer role at FujitsuFujitsu Canberra, Australian Capital Territory, Australia2 weeks ago Be among the first 25 applicantsJoin to apply for the Technical Services Engineer role at FujitsuGet AI-powered advice on this job...

  • Defence Technical and Engineering Expert

    1 week ago

    Canberra, ACT, Australia beBeeEngineering Full time $137,379 - $178,231

    Defence Technical and Engineering ExpertAre you a highly skilled defence technical and engineering professional looking for a new challenge? We are seeking experts to join our dynamic team, working on complex projects that drive mission success.The ideal candidate will have a strong technical or engineering background, with a passion for innovation and...

  • Technical Service Engineer

    2 days ago

    Canberra, ACT, Australia KBR Full time $90,000 - $120,000 per year

    Title: Technical Service Engineer (L3) Your KBR future - delivering solutions and changing the world About KBR: We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal - to improve the world. We deliver science, technology and engineering solutions to governments and companies around the world....

  • Technical Support Specialist

    10 hours ago

    Canberra, ACT, Australia beBeeSupport Full time $80,000 - $100,000

    Support Engineers play a vital role in delivering exceptional service to our customers. We are seeking a highly skilled and motivated individual to join our team.About the Role:We require an experienced Support Engineer with strong technical skills to provide top-notch support to our clients.The ideal candidate will have excellent communication and...

  • Technical Success Engineer

    2 days ago

    Canberra, ACT, Australia Splunk Full time $90,000 - $120,000 per year

    DescriptionResponsibilities:Act as point of contact for technical health issues and escalation management for enterprise customers. Deliver customer onboarding guidance, enablement planning, administration and management workshops. Provide guidance, planning and recommendations for the overall technical health of a customer's Splunk environment. Monitor...

  • Technical Systems Engineer for National Security

    7 days ago

    Canberra, ACT, Australia beBeeSystemsEngineer Full time $100,000 - $150,000

    Program OverviewThis immersive experience provides a unique opportunity to develop technical skills and contribute to national security projects. As part of the Australian Security Accelerator Program, you will work on high-impact initiatives and receive structured mentorship from experienced engineers.You will be embedded in a dynamic environment where your...