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Conference & Events Coordinator (FT) - Holiday Inn Perth City Centre
2 weeks ago
Join our team at Holiday Inn Perth City Centre – where work meets joy
At Holiday Inn, we believe travel is a journey, and we help make it a joy. From a warm welcome to ensuring every guest feels at home, we create unforgettable experiences for all our guests—whether they are here for business or leisure, for one night or a whole week. We have been on this journey since 1952, and now, we want you to join us.
Position: Conference & Events Coordinator (fulltime)
We are searching for a Conference & Events Coordinator capable of juggling bookings, building strong client relationships, and pulling together truly unforgettable events, meetings, and conferences.
This is a fulltime position that works business hours however there may be the occasional requirement to support with evening or weekend functions.
The nature of this role is very dynamic, so it is perfect for someone who likes to be on the floor supporting events, while also maintaining the administrative side of things in the office. This role will report to the Conference & Events Manager but will also work closely with the F&B Manager of our restaurant, Ivy & Jack.
What you will do:
Every day is different in this role, but mostly you will be:
- Responding to meeting & events enquiries and upselling to maximise sales, occupancy, and revenue
- Liaising with clients to convert queries into sales/bookings whilst ensuring customer satisfaction.
- Planning events from start to finish in partnership with our Conference & Events Manager to ensure smooth delivery of events.
- Supporting with the set-up, pack down and running of events, along with greeting facilitators on arrival
- Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team
- Issuing Banqueting Event Orders (BEO's)
- Finalising client payments and issuing invoices.
- Creating event activations/signage
- Client follow up and feedback after each completed event.
We are looking for someone who has:
- Previous groups, meeting, and events experience in a hotel role.
- Passion for providing excellent client experiences and client engagement.
- Confidence in proactively preventing problems and ability to manage service recovery following any complaints.
- Love of working in a fast-paced and motivated team with a desire to take the next step in your career.
- Excellent attention to detail.
- Exceptional administrative and time-management skills.
- Willingness to work as part of a team and learn new things.
- Monday – Friday availability with the ability to work evenings and/or weekends as required.
- The legal right work in Australia.
- A current police clearance (not older than 6 months).
Why join us?
At Holiday Inn Perth City Centre, we offer so much more than just a job. We provide a work environment that values work-life balance and supports your personal and professional growth.
- Attractive annual salary - ($60-68K) depending on experience/qualifications.
- Flexible Working Options – tailored to your needs, whether you are a parent seeking flexible hours or someone looking for a supportive workplace.
- Permanent Hours – guaranteed hours each week, so you know you are always on the roster.
- Employee Perks & Wellbeing –
- Paid birthday leave to celebrate your special day.
- Enhanced Parentalleave options to support your growing family.
- Proactive Health Days to keep you feeling your best.
- Workplace Support – A friendly and supportive team with managers who provide ongoing training and development.
- Career Growth – Access to our lifelong development program and career milestone celebrations as you grow within IHG.
- Hotel Perks
- On shift Duty Meal
- Amazing Employee Rate Accommodation at 6000+ IHG Hotels Worldwide
- Food & Beverage Discounts at IHG Hotels
- Access to a retail discount platform to make your pay go even further.
- Paid Annual & Personal Leave – We value your time off and ensure you get the rest you deserve.
Ready to start your journey with us?
Join us and you will become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care; that you notice the little things that make a difference to guests as well as always looking for ways to improve.
Apply now to become part of the IHG family.
