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Experienced Support Worker

2 weeks ago

Boronia Heights, Queensland, Australia Community Support Squad Full time $320 - $400 per year

Experienced Support Worker – Casual / Ad Hoc Shifts

Community Support Squad – Melbourne, VIC

Hourly Rate: $32–$40 + penalty rates (weekends, public holidays, evenings)

Employment Type: Casual (ad hoc shifts, with potential for ongoing work as client base grows)

About Us:

Community Support Squad is a person-centred, values-driven disability and mental health support provider, committed to empowering people with disabilities to thrive – your goals, your way. We're a supportive, close-knit team offering real support, real connections, and real change to clients across Melbourne.

Our Culture & Values:

At Community Support Squad, our team culture is built on compassion, integrity, and respect. We champion a person-centred approach, transparent communication, and celebrate lived experience. Our supportive environment values every team member's voice and encourages ongoing learning and professional growth.

  • Person-Centred Care: We tailor our support to each individual's needs, goals, and preferences. We personalise our services to fit your needs and preferences, ensuring you have full choice, control and a voice in every decision.
  • Transparent Communication: We believe in open, honest, and respectful conversations—always. We are committed to honesty, transparency and accountability in everything we do. Trust is at the heart of everything we do and we deliver on promises with integrity.
  • Lived Experience: We value and learn from the diverse experiences of our team and clients.
  • Respect for All: We provide judgement free support, valuing everyone's unique journey with empathy and kindness. We treat everyone with dignity and foster an inclusive, supportive workplace.
  • Empowerment - Empowering individuals to take control of their lives and make informed decisions that along with their own personal goals and aspiration
  • Community Engagement & Collaboration -We foster inclusive, supportive networks to enhance social participation for participants, using our expertise to strengthen community engagement. With your consent, we work closely with you and your family/informal supports (allied health, support workers, housing agencies etc.) to build a strong coordinated support network.

The Role:

We're seeking an experienced Support Worker with strong mental health experience to join our growing team. You'll provide compassionate, professional support to NDIS participants with diverse needs, including those experiencing psychosocial disabilities and behaviours of concern.

Key Responsibilities:

  • Maintain clear and accurate documentation for each shift
  • Collaborate with care teams, families, and other stakeholders
  • Provide emotional support and build trusting relationships
  • Assist with daily living activities (personal care, meal prep, cleaning, etc.)
  • Support clients to access the community (appointments, social activities, events)
  • Work towards client goals and promote independence within each shift
  • Implement, update, and review individual support plans

About You:

You are reliable, compassionate, and have a genuine commitment to person-centred care. You have experience supporting people with mental health challenges and behaviours of concern, and you thrive in a flexible, team-based environment.

Essential Criteria:

  • NDIS Worker Screening Check
  • National Police Check
  • Working With Children Check (WWCC)
  • Certificate of completion: NDIS Worker Orientation Module
  • Current First Aid & CPR certificate
  • Valid driver's licence and reliable vehicle
  • Minimum Certificate III in Individual Support, Disability, or related field
  • Proven experience supporting people with mental health needs and challenging behaviours
  • Able to provide professional references

What We Offer:

  • Competitive pay rates + penalty rates + travel reimbursement
  • Flexible ad hoc and ongoing shifts
  • Supportive team culture and great clients
  • Opportunity to grow with us as we expand

Ready to Make a Real Difference?

Apply now with your resume and cover letter. Please include a short personal "bio" or "profile" so we can ensure we hire the right person for our participants.

Join us in creating real change for people with disability and mental health needs in Melbourne

Community Support Squad

Real Support. Real Connections. Real Change.

Job Type: Casual

Pay: $32.00 – $40.00 per hour

Expected hours: 5 – 15 per week

Benefits:

  • Professional development assistance
  • Travel reimbursement

Licence/Certification:

  • Working with Children Check (Required)
  • NDIS Worker Orientation Module (Required)
  • First Aid Certification (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

Application Deadline: 22/08/2025