Retail Store Manager

Tracking Code

Job Description

Join us on a vibrant, purpose-driven journey where every day is an opportunity to make a tangible difference. At Save the Children Australia, we're not just about retail; we're about creating lasting change for the children and communities who need it most. If you're passionate about making an impact and thrive in a dynamic environment, then this is the perfect opportunity for you.

Save the Children and 54 reasons: A place where your purpose matters.

At Save the Children Retail, we're more than just a store - we're a community of like-minded individuals committed to a common cause. It takes all types of personalities and talents to drive our organisation – yours included. Surrounded by a treasure trove of recycled fashion, toys, books, and vintage finds, you'll be part of a team dedicated to not only provide an exceptional shopping experience but also supporting projects that transform lives. Not only will you be empowered to soar in your career path – you'll feel connected to a sense of purpose every day

A place to make a difference:

Here you're empowered to make a difference in children's lives as the Retail Store Manager of our new concept Croydon Op Shop, where you'll be at the forefront of driving our retail vision. Your role will involve leading a diverse team of volunteers, inspiring them to deliver outstanding customer service and meet store targets. From managing the volunteer roster to spearheading local marketing campaigns, you'll play a pivotal role in maximising profits while creating positive change. This is your chance to bring the Croydon community together, nurture a collaborative team spirit, and contribute to our commitment to children in Australia, the Pacific and around the world.

You will make a difference by:

• Leading and supporting your team to deliver exceptional customer service and achieve store targets
• Providing ongoing mentoring, coaching, training and support for volunteers
• Assisting to develop and execute marketing campaigns and promotional activities
• Managing the volunteer roster and ensure shifts are covered
• Collaborating with the retail team to drive sales and maximise profits

A place to feel valued:

Your leadership experience in retail, training and customer service is invaluable. We recognise your contribution and provide you the support to ensure you can bring your best, knowing here you have the space and opportunity to grow. Bringing your best every day means:

• Passionate with a flair for retail
• Exceptional customer service skills
• Knack for problem solving skills and ability to think outside the box
• Available and willing to work Saturdays
• Highly organised and adaptable approach

A place to belong:

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

• Individual learning plans for career development

• Internal employment and development opportunities

• A friendly and flexible work environment

• Support for workplace wellness through our Employee Wellbeing Program

• Competitive salary + super

• Full salary packaging benefits – use this link to see how much this benefit could mean to you

• Extra leave for optimal performance

Follow this link for the full list of our employee benefits.

Ready to Make a Difference? If you're ready to join us on this exciting journey, we want to hear from you. Submit your cover letter and resume today and become part of a team that's changing lives, one sale at a time.

Applications close 4pm ACDT, Wednesday 22nd October 2025. Don't miss out on this opportunity to be part of something truly special. now

Position Description – Retail Store Manager

We have tested our application process with diverse groups in mind, with the intent to ensure it's straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know at We're dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact for further support.

Required Skills

Job Location

Croydon, South Australia, Australia

Position Type

Full-time Permanent

Close Date

10/22/2025