Audiology Assistant

2 weeks ago

Newcastle Maitland Hunter, Australia Specsavers East Maitland Full time $104,000 - $130,878 per year

About the role

As the first point of contact for all customers, this role gives you an opportunity to play a critical part in the Specsavers Audiology Customer Journey by offering expert guidance and support to the community. You will also have the opportunity to progress from an Audiology Assistant into a Clinic Manager through our comprehensive training program. The role is Part Time ideally working 4 days per week with the hours 9am to 1 pm each day (working hours are flexible hours).

Provide exceptional customer service and build lasting positive relationships

  • Perform hearing screening and hearing aid maintenance (full training provided)
  • Schedule appointments through the Simply Hearing system
  • Manage administrative duties
  • Liaise with store partners and ensure smooth flow of daily clinic operations
  • An opportunity to grow in the role and take on further training in the Audiology Industry

To be successful in this role, you will possess the following;

  • Passionate about making a meaningful impact on the lives of others
  • Previous experience in a fast-paced retail/customer service environment
  • Previous experience in Audiology, allied health preferred but not essential
  • Strong interpersonal and communication skills, with empathy towards others
  • Strong computer literacy and highly adept in Bluetooth and troubleshooting technology
  • Committed towards continuous learning and development. Full Audiology training provided

Benefits & Perks

  • Two Free pairs of glasses per year
  • Birthday and Volunteer Leave
  • 30% Family & Friends discount
  • Health & wellbeing support through our Employee Assistant program
  • Retail discounts through Specsavers Perks program
  • Work-life balance and permanent employment opportunity
  • Permanent Part time opportunity with flexible hours

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