Rostering & Administration Support - Air Freight & Logistics
1 day ago
Are you highly organised, detail-focused, and confident working in a fast-paced logistics environment?
We are seeking an experienced Rostering & Administration Support Officer to join a leading business in the air freight and logistics industry, providing essential support to ensure smooth day-to-day operations.
About the Role
In this role, you'll be responsible for:
- Coordinating rosters, allocating vehicles and drivers, and ensuring resources are used effectively.
- Monitoring schedules, adjusting allocations, and resolving issues quickly to maintain service levels.
- Maintaining clear communication with drivers, duty managers, and customers.
- Ensuring compliance with safety, Chain of Responsibility (CoR), and industry regulations.
- Handling customer service requests, delivery details, and operational updates.
- Preparing reports on performance, delivery times, and resource utilisation.
- Supporting continuous improvement of allocation and compliance processes.
Skills & Experience
We are looking for candidates with:
- Strong rostering, allocation, or dispatch experience in aviation, logistics, or transport.
- Excellent organisational and time management skills.
- Strong communication and problem-solving ability.
- Knowledge of industry regulations and safety standards (CoR, HVNL, WHS).
- Proficiency with logistics or rostering software and general computer systems.
- Ability to work under pressure, adapt to changes, and meet deadlines.
Highly regarded qualifications include:
- Cert III or higher in Transport & Logistics.
- Chain of Responsibility training.
- Dangerous Goods awareness.
- RACA or AACA accreditation.
- Eligibility for an Aviation Security Identification Card (ASIC).
What's on Offer
- A full-time position based in Mascot.
- Hands-on role with regular interaction between office, field staff, and customers.
- Opportunities to contribute to continuous improvement in a fast-moving industry.
- A professional, team-oriented environment where your input makes a real difference.
If you have a passion for logistics and thrive in a role where no two days are the same, we want to hear from you.
Apply now via SEEK to take the next step in your logistics career.
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