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Security Officer
2 weeks ago
Certis Australia is a leading provider of integrated security solutions, committed to creating safer environments for businesses and communities nationwide. With a team of over 3,000 highly trained professionals and state-of-the-art technology, we deliver innovative services to ensure the protection of people, property, and critical infrastructure.
Every uniform, badge and role represents more than daily duties – it represents impact. From safeguarding lives to creating welcoming experiences, our people go beyond what meets the eye to make communities safer, businesses stronger and everyday moments better. Here, your career isn't just a job – it's a purpose.
As a Security Officer for you will play a vital role in maintaining a safe and secure environment across Gungahlin Village, Canberra. Reporting to the Security Supervisor, you'll manage access control, respond to incidents, and collaborate with hospital teams to support patient care. Your professionalism, empathy, and vigilance will ensure service delivery and operational security without delay or compromise.
We are currently recruiting for:
2 x part-time permanent guards (L3)
Key Responsibilities:
Premises Monitoring:
Ensure facilities/location remain safe and secure for customers, staff, and visitors.
Incident & Emergency Response:
Respond calmly and effectively to security incidents, emergencies, and workplace changes.
Access Control:
Manage entry points and enforce visitor policies to maintain compliance and safety.
Routine Patrolling:
Conduct checks of perimeters, zones, sites, areas to maintain security integrity and prevent unauthorized access.
Incident Response:
Respond promptly to alarms, suspicious items, or security breaches, following established protocols and escalating as required.
Customer Service:
Provide empathetic, respectful assistance to patients, staff, and visitors while upholding security standards.
Reporting & Confidentiality:
Maintain accurate incident reports and ensure confidentiality at all times.
Collaboration:
Work closely with staff, colleagues and general public to ensure security operations.
Qualifications:
Mandatory:
Current and valid State Security Licence
Certificate II in Security Operations
Current First Aid and CPR Certificate
Excellent communication and customer service skills
Professional presentation and strong understanding of security protocols
Ability to manage conflict and maintain professionalism under pressure
Benefits & Culture
What We Offer:
A discount program where employees, and their family members, can save at over 400 retailers Australia wide.
A well-being program that provides advice about mental, physical, and financial well-being.
Comprehensive Recognition & Reward Program celebrating our Certis Values; Professionalism; Integrity; Customer Focus; Teamwork; Courage; Care and Safety & Purpose; Safer; Smarter; Better.
Annual Employee Engagement Survey to ensure the voice of our employees & employment engagement is prioritised.
Annual Certis Employee Pinnacle Awards to celebrate excellence.
An Employee Assistance Program (EAP) that is available to employees and their families.
Cultural diversity is valued and supported.
Diversity Statement
Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.
Certis Security Australia Master License
Sydney Night Patrol & Inquiry Co Pty Ltd
• NSW
• ACT
• QLD 41315
• WA SA48240
• NT 345
• SA ISL
• TAS 3020
Certis Security Australia Pty Ltd
• NSW
• ACT
• QLD
• WA SA 72311
• SA ISL
• VIC Z S
• VIC Z S
• NT 1093
• TAS
