Salesforce System Manager

2 days ago

Melbourne, Victoria, Australia Sharp & Carter Full time $100,000 - $120,000 per year

About the Role
We are seeking a 
Salesforce System Manager
 to take ownership of this client's CRM platform.

This role is responsible for maintaining, optimising, and enhancing Salesforce to support the full customer and user journey. The position is a blend of BAU administration, with some smaller projects/innovation, offering the opportunity to manage day-to-day operations while driving system improvements and strategic initiatives.

Our client is a leading, mid-sized Australian business with a strong focus on property management. You will collaborate across business units, ensuring Salesforce aligns with business needs, improves efficiency, and delivers meaningful insights.

About You
You will bring Salesforce expertise and a track record of delivering effective CRM solutions that enhance both business outcomes and user experience. You're equally comfortable getting hands-on with the system as you are engaging with stakeholders and leading projects. This is an opportunity for you to use the CRM and systems experience you have, and step into a more senior role where you become the go-to platform expert.

Key Responsibilities

  • Manage and optimise the Salesforce platform to support business processes and customer experience.
  • Develop and manage reporting, dashboards, and analytics to enable data-driven decisions.
  • Lead system upgrades, small to medium projects, integrations, and functionality rollouts while maintaining platform stability.
  • Collaborate with division leaders to translate requirements into tailored CRM solutions.
  • Partner with third-party vendors and agencies to deliver effective integrations.

Skills & Experience

  • 5+ years of CRM management experience with packaged software or custom implementations (Certified Salesforce Admin/Developer).
  • Experience with API integrations, middleware tools, and document/form solutions.
  • Experience working with large customer databases and end-to-end sales journeys.
  • Excellent interpersonal and communication skills to support both technical and non-technical stakeholders.
  • Bonus if you have an understanding of SQL, JavaScript, and HTML

  • Senior Technical Architect

    6 hours ago

    Melbourne, Victoria, Australia Salesforce Full time $150,000 - $200,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Technical Architect

    5 hours ago

    Melbourne, Victoria, Australia Salesforce Full time $120,000 - $180,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Technical Architect

    2 days ago

    Melbourne, Victoria, Australia Salesforce Full time $120,000 - $180,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Salesforce Test Manager

    2 days ago

    Melbourne, Victoria, Australia Davidson Full time $120,000 - $180,000 per year

    The Opportunity Our client in the financial sector is seeking a Salesforce Test Manager to support their greenfield, enterprise wide Salesforce implementation. This is a strategically important program, offering the chance to shape the testing strategy from the ground up in a collaborative and fast-paced environment. The project has moved into the...

  • Technical Architect

    2 weeks ago

    Melbourne, Victoria, Australia Salesforce Full time $120,000 - $180,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Account Executive Marketing Cloud- Commercial

    2 days ago

    Melbourne, Victoria, Australia Salesforce Full time $80,000 - $120,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze...

  • Account Executive Marketing Cloud- Commercial

    4 days ago

    Melbourne, Victoria, Australia Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword —...

  • Salesforce Admin

    1 week ago

    Melbourne, Victoria, Australia FR Consultancy Full time $90,000 - $120,000 per year

    Role:Salesforce Admin / Packing SpecialistType:Full time or ContractLocation:Melbourne, AUStatus:Valid AU visa with full working rightsExperience:7+yearsSkills:Salesforce Administration, Salesforce Packaging (Managed & Unmanaged), Salesforce DX, Metadata API, Ant Migration Tool, Salesforce CLI, Jenkins, GitRequisites:Strong experience in Salesforce...

  • Salesforce Administrator

    9 hours ago

    Melbourne, Victoria, Australia FR Consultancy Full time $90,000 - $120,000 per year

    Role:Salesforce Admin / Packing SpecialistType:Full time or ContractLocation:Melbourne, AUStatus:Valid AU visa with full working rightsExperience:7+yearsSkills:Salesforce Administration, Salesforce Packaging (Managed & Unmanaged), Salesforce DX, Metadata API, Ant Migration Tool, Salesforce CLI, Jenkins, Git, Apex TestingRequisites:Strong experience in...

  • Salesforce Engineer

    2 days ago

    Melbourne, Victoria, Australia REA Group Full time

    Join a collaborative team and see your impact on essential work that underpins key functions in our business Work for a leading property brand in a role impacting thousands of usersPermanent full time role based in RichmondWe're REA With bold and ambitious goals, REA Group  is changing the way the world experiences property. No matter where you're at on...