Senior Ticket Seller

Western Downs Regional Council has been awarded the Queensland Large Employer of the Year for the Darling Downs South West Region for 2019, 2021, 2022, 2023 and 2024.

Be part of a team that make a real difference within the communities we serve. Our mission drives us, and we want you to be part of the journey.

Experience Western Downs It's the people that make it

The Opportunity

The Senior Ticket Seller is responsible for operations in both the box office and candy bar, overseeing ticket and retail sales. This role is tasked with ensuring a safe, clean, and comfortable environment for customers to enjoy their cinematic experience, with a primary focus on delivering exceptional customer service.

This role encompasses a range of duties and responsibilities which may vary as directed by Council. The key ones include:

(1) Opening and preparing the candy bar and box office areas. Processing retail sales through Point-of-Sales system

(2) Undertaking general cleaning to ensure all areas associated with the cinema are always maintained at a high level

(3) Provide high level customer service to patrons

(4) Other duties to support management as directed.

(5) Providing supervision of Junior Ticket Sellers

About Yourself

It is desirable but not essential for the successful candidate to have previous experience in cash handling, an understanding of Point-of-Sale systems in the retail/hospitality sector and familiarity with computers for data entry and reporting.

This position requires manual handling and availability to work evenings, weekends, and holidays.

The successful candidate must be willing to undergo a National Criminal History Police Check.

The Benefits of Working for WDRC:

Work / life balance

We understand the importance of balance. Enjoy flexible work arrangements and wellness programs designed to keep you at your best.

Superannuation

In addition to your annual salary, Council will contribute twelve (12) per cent, including the superannuation guarantee contribution.

Growth Opportunities

We invest in your growth. Whether it's skill development, mentorship, or career advancement, we've got you covered.

Access to Corporate Health Plan

Take care of yourself and join one of our Corporate Health Plans to improve life.

Health & Wellbeing program and Mental Health Support

Change your lifestyle and live better with healthy ideas. Be your best possible self with provided support and information.

Access to free Employee Assistance Program & confidential counselling

Reach out to someone confidentially if you are experiencing any concerns or problems.

Salary Packaging Available

Restructure your salary to work for you to pay for everyday living expenses such as Motor Vehicles, Superannuation, Remote Area Housing (Rent), Fuel, Gas and Electricity.

Allowances Available (if applicable)

Allowances such as Locality Allowance may be applicable to your position.

Leave Loading

You will receive 17.5% leave loading on top of your base rate of pay, while you are on Annual Leave.

Uniforms and PPE

Uniforms and Personal Protective Equipment (PPE) provided.

Job security in a local government position

Feel secure working for an organisation who believes in strong foundations of respect, balance, communication, teamwork, accountability and leadership.

Living & Working in the Western Downs:

If you are looking to join an innovative and dynamic company, that provides staff with a work life balance and opportunities for growth with state of the art mentoring from professionals within its team, this may be the role for you. Be part of the community you serve. TOGETHER WE MAKE A REAL DIFFERENCE.

Applications close at 5.00pm AEST on Monday 22 September 2025.

Additional Information

The recruitment process may include candidates undergoing a pre-employment medical including drug and alcohol testing.

WDRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.