Integration Engineer

Who we are

About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team
Our professional services team combines payments and financial expertise with experience integrating Stripe technology in thousands of projects. We help our customers create marketplaces, launch subscription businesses, expand globally, and more. This team provides critical implementation and post-launch services to help Stripe users maximize long-term value, quickly and confidently.

We are looking for an experienced Integration Engineer to join our Australia and New Zealand distributed team.

What you'll do

Stripe's Integration Engineering team is responsible for providing technical leadership and guidance to our most strategic users while they are integrating with Stripe.

We're seeking engineers with strong technical and business skills to drive high-quality integrations while accelerating time-to-live. Using first-hand customer knowledge, you will also impact product strategy, working with all parts of Stripe to ensure its offerings continue to satisfy its largest and most strategic users' needs.

Responsibilities

• Be a trusted technical advisor to clients and project members to solve complex technical challenges, and establish credibility & build deep relationships with senior technical individuals within client organization
• Collaborate with Sales, Solution Architecture and other user-facing teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team
• Plan and execute integration engineering end-to-end, from high-level architecture down to code implementation
• Being able to think on your feet and comfortable talking about technical concepts, and explaining how Stripe works, both from a product feature and API architecture perspective
• Educate our users and the developer community about Stripe's value proposition, best practices and new technical developments
• Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams
• Keep abreast of new Stripe technologies and software products and showcases technical thought leadership in whitepapers, conferences and other industry events
• Providing recommendations, feedback and best practices to the product and engineering teams
• Contribute to the development of Professional Services methodologies and tools to accelerate engagements and ease troubleshooting

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• At least 4+ years experience in an architecture (application, technical, systems, integration), technical consulting, process re-engineering or application delivery/technical engineering role
• Comfortable with various code-level debugging (Stripe code and user code)
• Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective.
• Experience with enterprise-level systems, including middleware, integrating with third-party APIs, and skills in systems flows, data/business object modeling, and use case/user interface production..
• A great verbal and written communicator, strong presentation skills, comfortable explaining complex technical concepts to both technical and non-technical audiences
• Demonstrates a keen sense of ownership, drive, and entrepreneurship, thriving in fast-paced, dynamic environments.
• Able to accommodate light travel quarterly for customer on-sites and team meetings

Preferred Qualifications

• Superior time management skills to manage multiple external customers simultaneously
• Self-starter with the ability to assess, troubleshoot and work autonomously to decompose and solve complex problems
• Able to accommodate travel for customer on-sites and team meetings
• Thrives in a fast-paced, dynamic and collaborative environment
• Willingness to learn and teach others

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is A$160,000 - A$240,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.