Client Relationship Manager

2 weeks ago

Melbourne, Victoria, Australia Platinum Travel Group Full time

YOU'RE A DETAIL-DRIVEN AND ARTICULATE LEADER WHO THRIVES ON BUILDING MEANINGFUL PARTNERSHIPS AND DRIVING STRATEGIC OUTCOMES. WITH A DEEP UNDERSTANDING OF CORPORATE TRAVEL AND A NATURAL ABILITY TO CONNECT WITH PEOPLE, YOU BRING CLARITY, CONFIDENCE AND COMMERCIAL INSIGHT TO EVERY CLIENT RELATIONSHIP.

In this role, you'll take ownership of key national accounts — partnering closely with clients to understand their goals, anticipate needs and deliver tailored solutions that create lasting value. As a trusted advisor and primary point of contact, you'll ensure every interaction reflects Platinum's commitment to care and best-in-market service.

Your focus is on relationships that matter — nurturing trust with clients and suppliers, identifying opportunities for improvement, and collaborating with internal teams to ensure delivery is seamless and strategic. You balance detail with big-picture thinking and are motivated by outcomes that drive mutual success.

A confident communicator with a genuine passion for people, you lead with empathy and empower others through support and example. Whether guiding clients through change, aligning supplier strategies or mentoring team members, you approach every challenge with composure, curiosity and care.

This role calls for a motivated self-starter who blends commercial acumen with emotional intelligence — someone who understands that strong business partnerships are built on trust, insight and shared success.

At Platinum, we believe leadership is built on service and integrity. As Client Relationship Manager, you'll play a pivotal role in strengthening client partnerships, enhancing value and shaping the next chapter of growth for both our clients and our team.

Key Accountabilities are highlighted below, with associated KPI's shared with appropriate candidates:

  • Operational Excellence
  • Business Relationship Management
  • Process Management
  • Supplier Negotiation
  • Leadership and Team Engagement

Qualifications / Capabilities:

  • Demonstrated success and experience in strategic account management in a relevant industry.
  • Demonstrated experience in researching and analysing market information, brand management and developing marketing and branding strategies.
  • Demonstrated sound financial acumen, excellent presentation and communication and strategic planning skills.
  • Well-developed skills and knowledge of Microsoft 365
  • Outstanding interpersonal and communication skills, including the ability to operate independently and work in a team environment.
  • Flexibility in work and thought processes and being highly adaptable and responsive to change.
  • Sound Risk and Project Management skills
  • Advanced judgement and decision making skills

  • Client Relationship Manager

    2 weeks ago

    Melbourne, Victoria, Australia FourQuarters Recruitment Full time

    Our client is an established, highly respected global financial services group.This is an exciting opportunity to join the Melbourne base team in a client relationship management role working in a team of highly experienced relationship management and sales people.  The role will be responsible for assisting the Senior Relationship Manager with: Day to...

  • Client Relationship Manager

    6 hours ago

    Melbourne, Victoria, Australia Arise Full time

    Company DescriptionAt Arise, we specialize in delivering high-performing, visually captivating websites designed to help businesses thrive, engage their audiences, and stand out in the digital space. Whether creating sleek landing pages or full-scale e-commerce platforms, our end-to-end web solutions combine strategic design with advanced functionality....

  • Client Relationship Manager

    2 weeks ago

    Melbourne, Victoria, Australia Mars Recruitment Full time

    Our client is a global company that provides comprehensive industry market research, trends and forecasts for various industries. The organisation conducts business and industry research across thousands of global and domestic markets. They have offices in America, United Kingdon, Europe, Australia and New Zealand. Currently, the organisation requires a...

  • Senior Relationship Manager(Client Partner)

    2 weeks ago

    Melbourne, Victoria, Australia Fiserv Full time

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...

  • Relationship Manager

    2 weeks ago

    Melbourne, Victoria, Australia weave. Recruitment Full time

    A growing Australian financial services firm, who recently went through an acquisition, has an exciting opportunity for a relationship manager in the Melbourne market. This role will foster and maintain long-term relationships with this firm's clients and ensure compliance obligations are met for each fund and financial product. You will have the opportunity...

  • Client Relationship Associate

    2 weeks ago

    Melbourne, Victoria, Australia Greenleaf Cosmetics Australia Full time

    Client Support & Communication -· Assist with customer communication under the supervision of an Account Manager.· Provide timely, accurate updates on project timelines, production status, and deliveries.· Build trust with clients through clear, responsive, and professional communication.Project Coordination -· Support the account management team in...

  • Head of Client Relationships Fund Services

    2 weeks ago

    Melbourne, Victoria, Australia SS&C Technologies Full time

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Relationship Manager

    2 weeks ago

    Melbourne, Victoria, Australia Rest Full time

    Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholdersClosing date: 2nd January 2026Please note Rest does not accept speculative resumes from recruitment agenciesRest will review applications prior to the closing date and may close the role earlierJob DescriptionEstablished in...

  • Relationship Manager

    2 weeks ago

    Melbourne, Victoria, Australia Rest Industry Super Full time

    Company DescriptionSupporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholdersClosing date: 2nd January 2026Please note Rest does not accept speculative resumes from recruitment agenciesRest will review applications prior to the closing date and may close the role earlierJob...

  • Relationship Manager

    2 weeks ago

    Melbourne, Victoria, Australia La Trobe Financial Full time

    About La Trobe FinancialLa Trobe Financial is Australia's leading alternative asset manager, helping Australians build better futures for over 70 years. With $21 billion in assets under management and the trust of 120,000 customers, we've grown through a commitment to service, innovation, and putting people first.We don't just deliver retirement income –...