Claims Officer – Employment Services

4 days ago

Penrith New South Wales Australia Global Skills Full time $60,000 - $80,000 per year

Claims Officer – Employment Services

Global Skills is a highly regarded and successful Employment Services Provider with a history of over 34 years providing support to our community, job seekers and employers through the provision of high quality and tailored employment services. As a long-standing provider, our success has been driven by our commitment to providing outstanding customer service and our willingness to work in partnership with our job seekers and employers to achieve their goals.

We are currently seeking a Claims Officer to support our key operational team at our Head Office located in Penrith.

Duties will include:


• Working closely with internal teams, participants, and employers to ensure the smooth, accurate processing of all claims.


• Accurate record keeping supporting documentary evidence requirements for claims and wage subsidies.


• Create, distribute and manage wage subsidies with employers in a manner consistent with Department guidelines and DEED/Grant Agreement requirements.


• Ensuring that claims and wage subsidies are processed within mandated timeframes.


• Maintaining a thorough knowledge and adherence to relevant Deeds, Guidelines and internal policies and procedures.

Successful candidates will have the following:


• Previous experience in the employment services industry


• Strong attention to detail with intermediate math skills


• Excellent verbal and written communication skills with a proven ability to engage with diverse stakeholders.


• Strong organisational skills


• Ability to manage and prioritise tasks to meet deadlines.


• Proficient with Microsoft Office Suite


• Provide a satisfactory Criminal Record Check, Working with Children Check and other checks as deemed necessary.


• Be expected to comply with all Information Security and Privacy requirements.

Working at Global Skills

Global Skills prides itself on being a supportive and inclusive employer and actively encourages applications from People with Disability and candidates who are Culturally and Linguistically Diverse, Aboriginal or Torres Strait Islander or from the LGBTQIA+ community.

Our workplace diversity supports our business innovation and success. We welcome candidates of all abilities and are committed to providing a supportive and accessible workplace. If you require any accommodations during the application process or while working with us, please let us know how we can support you.

We provide ongoing training to our employees, ensuring they have the knowledge and skills to support inclusivity and awareness to both our colleagues and customers.

Our employees benefit from:


• Competitive salaries and conditions.


• Monthly RDO option.


• A paid day off for your birthday.


• Employee Assistance Program.


• One-week additional annual leave per year for staff with over 5 years of service.


• Dedicated Staff Development Fund to strengthen skills, qualifications and opportunities for progression.


• Access to an unlimited, fully paid staff development program delivered by industry experts.


• Employee Discount Program with a variety of leading retailers including Woolworths, Uber Eats, Event Cinemas.


• Employment with a highly reputable organisation, where staff benefit from an established management team who prioritise staff growth, progression and active engagement in our organisation.

How to Apply

Apply via seek or email Selda on

Thank you for your interest in Global Skills.

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