Hotel Receptionist

The Receptionist will be primarily responsible for providing a memorable guest experience at the front office through friendly and professional customer service and providing administrative support to the Hotel Management team.

As a casual Receptionist, you will be working mainly Saturday & Sunday with the potential for more hours on other days.

About the role:

• Responding to incoming telephone calls and emails and relaying necessary messages to relevant parties
• Maintaining records ensuring documents are distributed and filled within designated timelines
• Responsible for all room reservations including confirmations, checking in, and allocation of hotel rooms and guests
• Handling any guest inquiries and complaints in a professional manner and escalating to the General Manager when required
• Performing other related duties as requested by the General Manager

Benefits:

• Ongoing opportunities within a busy property
• Work within a supportive tight-knit team
• Career Progression & Growth

Job Type: Part-time

Pay: $26.00 – $60.00 per hour

Experience:

• Hotel Receptionist: 1 year (Preferred)

Work Authorisation:

• Australia (Preferred)

Location:

• Muswellbrook, NSW (Preferred)

Work Location: In person