Medical Education and Support Officer

*Employment Type:*
Permanent Full Time, 38 hrs per week

*Location:*
Bankstown-Lidcombe Hospital

*Position Classification:*
Health Manager Level 1

*Remuneration:*
$84, $112,331.00 per annum

*Requisition ID:*
REQ603298

*Application Close Date:*
21/09/2025

*Interview Date Range:*
24/09/2025 – 01/10/2025

*Contact Details:*
Debbie Fitzjohn

About The Opportunity
Bankstown-Lidcombe Hospital is seeking a highly organised and proactive Medical Education & Support Officer (MESO) to join our team on a permanent full-time basis. This dynamic role supports the Directors of Prevocational Education and Training (DPETs) in delivering high-quality education and training for junior doctors, including interns and residents. The successful candidate will play a key role in fostering junior medical officer (JMO) wellbeing in line with the NSW Health JMO Wellbeing and Support Plan, while ensuring trainees are equipped to deliver safe and effective patient care.

To thrive in this role, you'll need exceptional time management skills, a calm and professional approach under pressure, and the ability to juggle competing priorities with confidence. You'll be responsible for managing payroll and rostering functions, maintaining HealthRoster, and liaising with key stakeholders such as HETI, the Medical Board of Australia, and medical colleges. Your ability to build strong relationships and provide reliable administrative support will be essential in creating a positive and supportive training environment for our junior medical staff.

What You'll Be Doing
The Medical Education & Support Officer (MESO) – Junior Medical Staff will assist the Directors of Prevocational Education and Training (DPETs) in the development, coordination and evaluation of education for Network 2/Prevocational Trainees (interns & PGY2 medical officers).

Working with the DPETs, the MESO will provide support to Prevocational Trainees as per the HETI framework and requirements. They will also ensure that JMO's well-being is fostered in line with the NSW Health JMO wellbeing and support plan.

The MESO will also be responsible for the management and administration of the payroll of the Network 2/Prevocational Trainees at Bankstown – Lidcombe Hospital. This involves the development and implementation of the payroll function, updating HealthRoster and fostering positive relationships with medical staff, facilitating prevocational training, and communication with various other agencies, including the Health Education and Training Institute (HETI), the Medical Board of Australia, Medical Colleges, and other government agencies.

In addition, the MESO will work closely with the JMO Manager and provide administrative support to ensure that the prevocational trainees have the necessary skills and knowledge to deliver high-quality and safe patient care.

*Where You'll Be Working*
Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia. This hospital has tertiary affiliations with three universities and offers a range of roles and experiences to employees.

The hospital receives highly diverse presentations in ED as well as having general medical and surgical services and sub-specialty services across the hospital. Working at Bankstown-Lidcombe Hospital is a truly rewarding experience which allows you to make a real difference to the multicultural community.

Being part of the team at Bankstown Lidcombe Hospital means you will be a part of a friendly and enthusiastic group of people where you will be truly valued in your work. Being a smaller hospital, you are seen as part of the wider Bankstown-Lidcombe Hospital Family where you are known to the other staff and your patients.

Bankstown-Lidcombe Hospital is like no other in our district and offers unmatched career development and progression opportunities and the hospital focuses on regular training and upskilling. There are regular occasions for working in more senior role and you will have a great management team who dedicate themselves to providing safe, quality patient care through ensuring they have a cohesive and dynamic team.

How To Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

• Describe your experience managing complex rosters and payroll systems for medical staff. How have you ensured accuracy and compliance with relevant awards and policies, particularly using systems like HealthRoster?
• Describe a time when you had to manage competing priorities under pressure while maintaining organisation and meeting critical deadlines. What strategies did you use to ensure a successful outcome?
• Can you describe your understanding of medical staff structures within a public hospital and provide an example of how you've effectively liaised with a diverse range of stakeholders while maintaining confidentiality and discretion?

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

Additional Information
*Salary Packaging*
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

*Health & Fitness*
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

*To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don't just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the
L
G
B
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community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people's rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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