Mobile Ticketing System Developer

About Us:

At Art Flaneur, we're combining technology and art to transform the art exploration experience. Our app connects art lovers with galleries and exhibitions worldwide, using advanced tools like geofencing and gamification to enrich cultural journeys. Our platform promotes a lively global art community and is perfect for both art enthusiasts and event organisers. Join us as we make art accessible to everyone.

The project will enable users to purchase tickets for events and exhibitions directly through the app. Upon purchase, a secure QR code ticket will be delivered to the user via email. A new, dedicated web application will be created for event organisers and galleries to scan and validate these QR codes.

1.1. Project Objectives

• To integrate a secure payment gateway using Stripe within the existing mobile app.

• To develop a system for generating QR code tickets and delivering them to users via email.

• To build a simple, secure, web-based scanning application for gallery partners to validate tickets.

• To ensure the new functionality integrates seamlessly with the existing Art Flaneur AWS and Firebase architecture.

• To build a scalable system

1.2. Current Infrastructure

• Frontend: React Native (iOS & Android)

• Authentication: Firebase Authentication

• Backend: AWS

• Database: Firebase Realtime Database

2. Scope of Work

2.1. In-Scope Deliverables

• Payment Integration (Stripe in Mobile App)

o Integration of the Stripe React Native SDK for in-app payments.

o Implementation of secure payment processing workflows.

o A post-purchase confirmation screen informing the user their ticket has been emailed.

o Functionality to handle refunds.

• Ticket Generation and Delivery

o Generation of digital tickets with unique, secure identifiers.

o Creation of encrypted QR codes for ticket validation.

o Integration with an email delivery service (e.g., AWS SES) to send the ticket to the user's registered

email address.

• Venue Scanning Web Application

o A new, secure, mobile-responsive web application for ticket scanning.

o User authentication for gallery staff to access the scanner.

o Use of the device's camera via browser APIs to scan QR codes.[1]

o Real-time feedback on the screen ("Valid," "Already Used," "Invalid").

o Logging of ticket entries for attendance tracking.

• Backend Infrastructure

o Development of AWS Lambda functions to handle ticket processing logic.

o Integration with AWS Simple Email Service (SES) for ticket delivery.

o Updates to the Firebase database schema to store ticket and transaction data.

o A secure, real-time ticket validation API to be consumed by the scanning web app.

2.2. Out-of-Scope Items

• Any ticket display or storage functionality within the Art Flaneur mobile app.

• Physical ticket printing.

• A standalone analytics dashboard for venues (this can be considered for Phase 2).

3. Technical Architecture

3.1. System Overview

The architecture will consist of three main parts: the existing React Native app for purchases, a new web application for validation, and the AWS/Firebase backend tying them together.

3.2. Core Components

• Mobile App (React Native)

o TicketPurchaseFlow: A series of components managing the Stripe payment workflow.

o PurchaseConfirmation: A simple UI screen shown after a successful purchase.

• Venue Scanning Web App

o A lightweight single-page application (SPA) built with HTML5 and JavaScript.

o Will utilize a library like html5-qrcode to access the camera and decode QR codes in the browser.

o Secure login portal for authorized venue staff.

• Backend Services (AWS Lambda)

o ticket-purchase-processor: A function that, on successful payment, generates the ticket, stores it in

Firebase, and triggers the email service.

o ticket-email-sender: A function that uses AWS SES to construct and send the ticket email with the

embedded QR code.

o ticket-validator: An API endpoint for the scanning web app to check a ticket's status in real-time.

• Database Schema (Firebase)

o No changes from the previous SOW; will require tickets and ticket-validations collections.

Role Description

This is a contract role for a Mobile Ticketing System Developer. The role is hybrid, requiring the candidate to be based in Melbourne, VIC, with some flexibility for working from home. Responsibilities include developing and managing a mobile ticketing system, ensuring seamless ticket sales and reservation workflows, integrating system updates, and troubleshooting technical issues. The developer will work closely with cross-functional teams to align the ticketing system with user needs and contribute to enhancing the platform's overall functionality.

Qualifications

• Experience in Ticket Sales, Reservations, and Sales workflows
• Strong Communication and Customer Service skills
• Technical proficiency in mobile app development, backend integration, and system maintenance
• Familiarity with ticketing system design and implementation is a plus