Engagement Manager

CONTRACT TYPE: Full-time (Part-time considered for the right applicant)
SALARY RANGE: $90-100k annual (inc. super)
LOCATION: Work-from-home role located within Australia

Australian fish habitat charity, OzFish, inspires, supports and mobilises recreational fishers, and other passionate locals, to take action to restore local waterways.

ABOUT THE ROLE

Are you passionate about fishing, community, and protecting the places we love to wet a line? OzFish is on the lookout for a motivated and people-focused Engagement Manager to help grow and support our national network of chapters and members, and increase volunteering opportunities.

You'll be working in the engine room of our movement — leading strategies to recruit and retain members, responding to the needs of our growing chapters, and making sure every OzFisher feels supported, informed and inspired to take action for fish and habitat.

This role is all about connecting people and building momentum. From planning events and answering questions, to fine-tuning membership journeys and getting the best out of our CRM, you'll be the go-to person for making sure our members have a great experience.

WE'RE AFTER SOMEONE WHO:

• Knows how to speak the language of recreational fishers and can communicate in a way that drives engagement.

• Brings experience managing memberships, events, or volunteer programs (ideally in a not-for-profit or member-based setting).

• Is confident using CRMs and understands how good data helps deliver better outcomes.

• Is highly organised, proactive and loves working with people from all walks of life.

• Wants to be part of a team that's hands-on, mission-driven and doing real work for better fishing and waterways across Australia.

If you're a great communicator with strong people skills, a knack for community-building, and an appreciation for the power of a good fishing yarn — we want to hear from you.

Join us and help grow the grassroots movement that's changing the future for Australia's fish, and the fishers who love them.

POSITION PURPOSE

Reporting to the Director of Communications and Engagement, the primary purpose of the Manager, Engagement is to design and deliver strategies to support increased recruitment, retention and engagement of OzFish Chapters, members and volunteers across each state and territory of Australia.

RESPONSIBILITIES INCLUDE

• Managing each aspect of the membership journey.

• Developing and implementing regionalised strategies to grow, support and mobilise members and volunteers.

• Managing member communications, including EDMs, enquiries, chapter social media enquiries.

• Collaborating with the communications function for EDMs, and chapter and member-facing communications.

• Ensuring regular data capture and analysis to inform improvements to the membership offering.

• Designing a schedule of regular non-project member events and supporting on-ground project staff to deliver events.

• Ensuring membership and volunteer database is accurate and compliant with data regulations.

• Managing specialised member streams, including Junior OzFishers and Young Leaders.

• Other responsibilities, as delegated by management, within the scope of this position.

QUALIFICATIONS

A bachelor's degree or higher in events, communications, journalism, arts, political science or related discipline OR relevant equivalent experience.

KEY SKILLS

• Demonstrated experience working with member-based organisations to deliver successful outcomes.

• Demonstrated experience managing on-ground and digital events.

• Demonstrated ability to manage interactions with internal and external stakeholders to deliver successful outcomes.

• Experience with CRMs.

• Strong verbal and written communication skills.

• Ability to work remotely, within a team environment.

• Experience managing reporting processes, to range of audiences.

DESIRED

Experience in the recreational fishing sector and/or environmental restoration sector.

ADDITIONAL INFORMATION

• This role will sometimes involve work outside of normal business hours, to meet objectives, with time-in-lieu.

• This role will involve regular travel, in consultation with manager.

• A car, current driver's licence, mobile phone and computer will be required.

TO APPLY

Please include a one-page cover letter with your application.

Applications will be continually reviewed as they are submitted, and the position may be filled early.

To express your interest in this role please email your application to the Director of Communications and Engagement on *************