Technician/Handyman

Window Revival specialise in the skillful repair of sliding doors, windows, and screens. Our mission is to provide top-notch solutions and offer a range of services such as roller & track replacement, replacing handles & lock, and refelting & remeshing, among others. We take pride in our outstanding work, creative problem-solving, and commitment to delivering excellent customer service.

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We are actively expanding our team to cover the Gold Coast region, seeking individuals who embody a "can-do" attitude, honesty, trustworthiness, and excellent people skills.

This is a technician/skilled handyman position, with a focus on repairing sliding doors, windows and screens. Your responsibilities include:

1. Technical Repairs:

2. Expertly servicing and repairing various sliding doors and windows, such as glass sliding doors, screen doors, sliding windows, and double-hung windows.

3. Customer Interaction:

4. Visiting customers at their locations to perform on-site servicing and repairs, establishing a friendly rapport.

5. Handling payment transactions efficiently during service visits.

6. Assessment and Quoting:

7. Conducting on-site assessments to evaluate the extent of necessary repairs.

8. Providing customers with accurate repair quotes and estimates.

9. Data Management:

10. Efficiently using our technician portal to manage and update essential information.

11. Coordination with Head Office:

12. Scheduling — Collaborating with head office to update and coordinate job schedules.

13. Stock ordering— Communicating with the head office to place orders for inventory and supplies as needed for the business.
14. Quote pricing— Working with the head office team to determine and finalise pricing for quotes provided to customers.
15. Customer payment/enquiries — Handling customer inquiries related to payments and assisting with resolution, as well as relaying relevant information to head office.

16. Vehicle Maintenance:

17. Ensuring the company vehicle is well-maintained, both externally and internally, with all necessary tools and equipment stocked.

18. Teamwork and Adaptability:

19. Collaborating with fellow technicians when required to efficiently complete tasks.

20. Adapting to additional responsibilities as the job demands.

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To do this job well, you need to have:

• A valid manualAustralian driver's licence.
• Experience in sliding door, window & screen repairs is an advantage.
• Suit glazier or carpenter - would be an advantage.
• A team player with well-developed interpersonal and communication skills.
• A commitment to providing outstanding customer service.

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• Competitive compensation and opportunities for advancement.
• Ongoing professional development and training.
• Access to a well-maintained company vehicle.
• Diverse repair scenarios for continuous learning.

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If you have a knack for hands-on work and can operate independently or as part of a team, this could be the job for you.

Join us, and let's make sliding doors and windows work like new again, one satisfied customer at a time

Apply with the "QUICK APPLY" button above on the desktop or below on mobile.