Practice Manager of Specialist Cardiology Clinic

2 days ago

Melbourne, Victoria, Australia My Heart Cardiology Full time $90,000 - $120,000 per year

We are looking for an experienced and dynamic Practice Manager to lead the day-to-day operations of our specialist cardiology practice, spanning multiple locations. This pivotal role ensures the smooth and effective delivery of our healthcare services. The ideal candidate will be responsible for managing staff, overseeing financial operations, enhancing patient services, ensuring compliance, and driving overall practice performance. We seek a strong leader with healthcare management expertise who can cultivate a positive work environment focused on patient care and operational excellence.

Our specialist cardiology practice is located in two central locations in Melbourne and other satellite regional Victoria locations. The practice features a team of highly qualified cardiologists, each with expertise in various subfields of cardiology, such as electrophysiology, imaging cardiology, interventional cardiology, and structural heart disease.

Our practice's commitment to excellence is reflected in its highly skilled team, state-of-the-art procedures, and dedication to improving patient outcomes.

Tasks & responsibilities

  • Operational Management

  • Oversee the daily operations of the practice.

  • Develop and implement policies and procedures to enhance efficiency and quality.
  • Manage appointment scheduling, patient flow, and operations.
  • Coordinate with healthcare staff to ensure optimal patient care and service delivery.

  • Financial Responsibilities

  • Oversee accounts payable, Medicare claims, and hospital procedures billings

  • Assist in completing financial reports for specialists
  • Manage accounts receivable, financial reconciliation, and maintain minimal outstanding claims through communicating with patients, Medicare, and private health funds
  • Coordinate with the bookkeepers.

  • Human Resources

  • Recruit, train, and manage administrative staff, fostering a positive work environment

  • Conduct performance evaluations, provide feedback, and implement staff development initiatives
  • Ensure compliance with Fair Work requirements and address HR issues
  • Managing staff rostering

  • Patient Relations and Services

  • Maintain high standards of patient care, ensuring patient satisfaction and promptly addressing concerns.

  • Oversee patient registration and medical records management.

  • Compliance & Risk Management:

  • Develop and implement risk management strategies to minimize legal exposure and enhance patient safety.

  • Oversee quality assurance programs and ensure continuous improvement in practice operations.

  • Business Development:

  • Develop strategic initiatives to increase referrals.

  • Collaborate with external stakeholders to advertise and promote clinic services.
  • Analyse financial reports, identify trends, and recommend strategies to improve profitability.

Qualifications & experience

  • Previous experience in practice management or healthcare administration is mandatory
  • An administration degree is favoured.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.).
  • Excellent leadership, communication, and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.

Benefits

Our cardiology practice is in its exciting expanding stage offering you a unique opportunity to grow and advance with us as we expand. We pride ourselves on fostering a welcoming and collaborative atmosphere, where every team member is valued in a harmonious work environment that encourages development.

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