B4SI Senior Researcher

Business for Societal Impact
(B4SI) is the
global standard
in measuring and managing
corporate social impact
and the B4SI Frameworks from a robust measurement standard that any company can apply to understand the difference their contributions through community investment, business innovation and social procurement, make to business and society.

In 2021 B4SI evolved to provide a more holistic social impact management model, enabling businesses to authentically become a business for societal impact through use of the B4SI frameworks, management tools and expert support. Never has the "S" in ESG been as important to businesses and the people they impact, and through widespread interest in the use of the B4SI Frameworks, the B4SI team are expanding across all regions to meet the demand for its services.

We are seeking a new team member to support us in driving change in social impact; to provide expert support to companies on their social impact journey and to support the growth of B4SI. This comes at an exciting time for B4SI as our global alliances strengthen with WEF, the Business Commission for Tackling Inequality (BCTI) and the recently launched Taskforce on Inequality and Social related Financial Disclosures (TISFD).

The role will be part of the Global B4SI team, which will involve some global working across different time zones.

The role
You will be building close working relationships with your own portfolio from our diverse and global network of mid to high-cap businesses, providing expert social impact support and advising on the application of B4SI Frameworks and materials. This role will focus on supporting the management and growth of B4SI in the APAC region.

The successful candidate will join a dynamic, knowledgeable, enthusiastic, and growing team. This position will suit an entrepreneurial way of working, enthusiasm for team collaboration and a passion for the global sustainability agenda. You will be client focused and work well in teams, with strong communication and creativity.

This role is part of the Global B4SI team based in the Australia, and you are joining a global team with colleagues based in APAC, North America and Europe. The team works in a hybrid way, but in person attendance to meetings and events will be expected.

The Key Responsibilities Of The Role Include

• Building close working relationships with clients; provision of support in the application of the B4SI Frameworks, and supporting material, ensuring maximum client satisfaction and retention. In turn supporting clients to reach their social impact objectives using B4SI's social impact framework, supporting tools and other resources.
• Proactively support the growth of companies in the B4SI Network and using the B4SI Framework, on-boarding new clients, and supporting clients in identifying opportunities to continually improve.
• Membership management and administration (e.g., renewals, on-boarding and off-boarding, updating payment systems and managing invoicing as part of their portfolio management, maintaining accurate records of Members' information within internal tracking systems, etc.)
• Support the collection, review, and analysis of data to provide recommendations in assurance processes.
• Engage directly with Members during the benchmarking process, ensuring timely responses, high-quality data, and adherence to the planned timeline.
• Maintaining regular contact with clients, informing clients on upcoming events and other developments relevant; project manage and support the roll out of specialist elements in the development and innovation of B4SI service offerings.
• Communications: Support management and delivery of B4SI events and thought leadership. Support MarComms Lead in the development and coordination of B4SI content via digital media platforms– newsletter, social media, website, etc.
• Getting involved in the curation and delivery of Thought Leadership through participation in events, authoring blogs/ articles/ papers on subject matter relevant to the B4SI network of companies.
• Client focused approach always seeking to respond efficiently and effectively to the needs of client, identifying business development opportunities and supporting the growth of the B4SI network.

About You
This role will focus on supporting the management and growth of B4SI in the APAC region. The key requirements of the role include:

• Strong analytical and research skills gained in work or academic career
• Excellent written communication skills with strong attention to detail as well as the ability to evaluate and consolidate key information
• Direct experience in a client-facing role, and ideally a knowledge of social impact, either with internal or external clients
• An understanding of the ESG agenda/Corporate Responsibility/Sustainability with a focus on Social Impact and what it means for business
• Data analytics and data management experience to enable proactive development of uses for data
• An effective time manager and team player, capable of managing multiple projects simultaneously, able to manage clients to meet deadlines, keep track of dates and progress.
• A personable, focused, and professional approach to work combined with a strong sense of proactivity and willingness to use initiative.
• A strong communicator, capable of producing written reports and delivering oral presentations; ensuring good client service
• Language skills would be an advantage