State Post Placement Support Consultant
1 day ago
Job Description
About the Role…
As a State Post Placement Support Consultant, you will be supporting our placed jobseekers, the employers they are working with. Your effective communication skills, the relationships you build and your problem-solving skills, will help ensure our jobseekers are successful in sustaining ongoing and long-term employment outcomes.
Location: Flexible location across NSW (permitting there is an APM office space in location)
Key Responsibilities:
- Providing consistent and proactive support to employed participants through regular telephone and/or face-to-face contact.
- Monitoring their progress, addressing any challenges they may encounter in the workplace, and offering guidance to help them maintain long-term employment.
- Preparing and submitting claim evidence and documentation in a timely and accurate manner, in accordance with contractual and organisational requirements.
- Identifying and recommending additional or alternative training, resources, or support services based on the individual needs and circumstances of each participant.
- Effectively managing a PPS caseload, ensuring all activities are conducted in line with contractual obligations, internal policies, and quality standards.
- Maintaining accurate records, meeting performance targets, and contributing to continuous improvement initiatives.
Am I suited to being a Post Placement Support Consultant with APM's Employment Services?
What we need from you:
- Experience in Employment Services or clearly demonstrated transferable skills.
- Excellent interpersonal and communication skills (both written and verbal).
- Ability to work unsupervised in challenging environments.
- Proven experience working in a high-performance driven environment.
- Demonstrable ability to build positive working relationships with key stakeholders.
- High degree of self-motivation
- Strong engagement and relationship building skills
- Experience with Microsoft Office and Excel suites of programs
To be considered, you will have...
- Eligibility to work in Australia
- A current driver's licence and a comprehensively insured vehicle
- A MyGovID (Standard level)
- Willing to complete a National Police Check
- Able to pass a Working with Children Check
- Available to work Full-Time Monday to Friday 8:30am - 5:00pm
The work you do is Momentous Enjoy our employee benefits…
- EAP | Employee Wellbeing Program
- Purchased Annual Leave
- Paid Parental Leave
- Service recognitions
- APM Family Hub
- Maxxia | Vehicle salary packaging
At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.
Join us as we continue to #enable better lives
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