Practice Solution Lead Federal

Company Description

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

About the Role

NCS Australia is seeking a dynamic and experienced Digital Solutions Lead to join our team in Canberra. This strategic role is pivotal to our growth, focusing on driving pre-sales success and fostering a world-class, Canberra-based team of technology experts.

Working closely with our Head of Practices Australia and the associated practice directors, you will be a key leader responsible for driving technical excellence and growth across our federal and commercial client base.

You will guide and nurture our core technical practices, including Digital Applications, Quality & Testing, and Data & AI. Your mission will be to combine deep technical credibility with inspiring people leadership to shape client solutions, win new business, and build a high-performing, engaged team.

What You'll Do

As the Digital Solutions Lead, you will be at the forefront of our client engagement and team development. Your key responsibilities will include:

• Pre-Sales & Solution Leadership: Act as the senior technical authority in pre-sales engagements, collaborating with sales and account teams to design compelling and commercially viable solutions for our clients. You'll lead bid responses, client presentations, and workshops.
• People & Practice Management: Lead, mentor, and develop a diverse, Canberra-based team of practice leads and technical consultants. You will be responsible for their performance, career development, and overall well-being. Foster a collaborative and inclusive culture that encourages innovation.
• National Alignment & Collaboration: Work closely with National Practice Leads to ensure national strategy, standards, and methodologies are successfully implemented within the Canberra team, while also providing local insights to shape our national go-to-market approach.
• Capability Development: Define the strategic direction for your practice areas locally. Ensure our offerings remain at the cutting edge by identifying emerging technologies, contributing to our service catalogues, and building essential skills within the team.
• Strategic Growth: Drive the growth of your practices by contributing to the go-to-market strategy, identifying new opportunities, and building strong relationships with clients and technology partners.
• Workforce enhancement: Oversee workforce planning, utilisation, and recruitment to ensure we have the right people with the right skills to deliver on our project pipeline and strategic goals.

Qualifications

We are looking for a leader who is passionate about technology, people, and solving complex client challenges.

• Previous experience working for an SI or technology services company supporting government clients
• Proven Leadership Experience: Demonstrated experience in a senior leadership role, managing and developing high-performing technical teams within a professional services, systems integrator, or consulting environment.
• Pre-Sales Expertise: A strong track record of success in a pre-sales or solution architecture capacity, with experience leading complex, multi-million dollar bids and proposals.
• Broad Technical Credibility: While you don't need to be a hands-on expert in all areas, you must have a strong understanding and strategic view across at least two of the following:
• Digital Applications (e.g., custom development, cloud-native apps, microservices, CX/UX, digital platforms)
• QA & Testing (e.g., test automation, performance engineering, modern QA practices)
• Data & AI (e.g., data platforms, analytics, machine learning, AI solutions)
• Exceptional Communication & Collaboration Skills: The ability to articulate complex technical concepts to diverse stakeholders and collaborate effectively across business units.
• Based in Canberra: You must be based in Canberra or willing to relocate.

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks