Official Visitor

Department: Office of Inspector of Custodial Services

Location:
Nowra, NSW, AU, 2541

Req ID: 79035

Role: Official Visitor (Casual)

Location: South Coast Correctional Centre, Nowra

Classification: Casual Board Member

About the role

Official Visitors work to resolve enquiries and complaints made by inmates and assist in monitoring the conditions and treatment of inmates in custodial centres throughout New South Wales (NSW). Official Visitors are community-based appointments made by the Minister for Corrections.

This is a casual, independent statutory appointment. Successful applicants are normally assigned to one custodial centre for up to four years and are expected to conduct half-day or full-day visits either once a fortnight or once a month.

We are seeking committed individuals to serve as an Official Visitor at the South Coast Correctional Centre, Nowra.

What you'll do

• Visit assigned centres regularly to speak with inmates or detainees, staff, and management.
• Record and report on complaints, enquiries, and the general custodial environment.
• Facilitate the resolution of issues at the local level where possible.
• Submit reports to the Minister, Inspector of Custodial Services, and relevant authorities.
• Maintain independence, objectivity, and confidentiality at all times.

Who We're Looking For

We welcome applications from people with diverse backgrounds and lived experiences. Ideal candidates will have:

• Strong communication and interpersonal skills.
• An understanding of the custodial environment and the challenges faced by people in custody.
• Cultural awareness, particularly in working with Aboriginal people and people from diverse backgrounds.
• The ability to remain impartial and act with integrity.
• Basic computer literacy and access to email/internet.

Additional Information

• Suitable candidates may be added to a talent pool to fill any appointments that may become vacant over the next 18 months.
• We encourage you to review the Information and Application Package, which includes important details about the number of visits to different correctional centres and please list your preference at the pre-screening questionnaire.

Essential requirements

• Report writing skills, computer skills, and access to the internet and email.
• Ability and willingness to travel to attend training or corporate activities when required (1 or 2 times per year)

Click here to download the Information and Application Package.

How to Apply

To apply, please submit:

• A current resume
• A brief cover letter outlining your interest and suitability for the role

If you require assistance or have any questions about the process, feel free to contact the Inspector Custodial Services team via the email

Closing Date: 11.59pm (AEDST) Sunday, 16 November 2025