Client Services/Concierge South Grafton Community Aged Care
2 days ago
Come on board and join our team at South Grafton Community Aged Care as we set to open our new aged care residence in December 2025
About The Role
As Client Services/Concierge, you will be front of house for our resident's and their families. You will ensure that the process of admission into residential aged care is smooth and seam free and is a positive experience for everyone involved. You will maintain communication with resident's and families on our waitlist and facilitate tours of our beautiful South Grafton home. Moving to residential aged care can be a difficult time in our resident's lives, so a sensitive and consumer orientated approach is essential.
Key Responsibilities
- Ensuring that rooms across all residences maintain satisfactory occupancy.
- Liaising with key stakeholders (hospitals, ACAP, social workers, medical practices and age care placement agencies) to assist in maximising bed occupancy,
- Organising and scheduling appointments with potential clients to showcase any of the requested residences in the organisation
- Facilitating and organising admission paperwork and ensure Assessment is current
- Providing a smooth transition of admission process into the residence
About You
- Excellent customer service delivery
- Ability to develop and maintain professional relationships with relevant agencies and internal and external stakeholders
- Ability to delegate and prioritise tasks and be results orientated
- Demonstrated experience in the coordination and delivery of administrative services in a health, community or residential aged care setting.
- Knowledge of financial requirements for admissions into an aged care facility
- Meticulous attention to detail and accuracy.
- Current drivers' licence
This is your opportunity to be part of a team that takes pride in providing a superior resident experience. It is a team sharing a mindset of continuous learning, respect, and integrity and a team that is proactive, flexible, and thrives in a challenging work environment.
Benefits & Work Culture
As a purpose led, not-for-profit organisation, our staff's health and wellbeing are important to us.
This is why we have partnered with selected providers to offer employees a growing range of benefits that make sure they get the most out of their working and personal life.
Benefits Available Include
- Tax savings of up to $15,900 per year with Salary Packaging (Go Salary)
- Structured Bonus program (with increased bonuses during commissioning)
- Exclusive staff discounts with JB Hi-Fi, Endota Spa and more
- CommBank Workplace banking
- State of the art technology to help staff work smarter
- Staff room facilities
- Onsite Parking
- Salary sacrificing options with superannuation
- Novated Leasing through Enlist
- HESTA benefits for members
- Access EAP – a voluntary, confidential and free counselling service
Our culture is one of collaboration and compassion. Our leaders have the ability to create, grow and inspire their team. We believe if our staff are happy, our residents are happy.
Apply now to work with our team at South Grafton Community Aged Care
-
Grafton, New South Wales, Australia For Purpose Aged Care Australia Full time $65,000 - $85,000 per yearMake a Difference at South Grafton Community Aged CareFirst Intake is now open – come join usExciting Opportunity for Lifestyle CoordinatorThe Lifestyle Coordinator (Resident Wellbeing Coordinator) is the heart-beat of any residence that sets the tone of the home for our residents.If you are an enthusiastic leader that can create joy and enthusiasm in a...
-
Lifestyle Assistant
4 days ago
Grafton, New South Wales, Australia For Purpose Aged Care Australia Full time $60,000 - $80,000 per yearMake a Difference at South Grafton Community Aged CareFirst Intake is now open – come join usExciting Opportunity for Lifestyle AssistantsWe're seeking a qualified and experiencedLifestyle Assistants (Wellbeing Assistants)to join our BRAND NEW vibrant wellbeing team at our 144-bed aged care residence located in Grafton.Shifts available across weekdays and...
-
Registered Nurse
13 hours ago
Grafton, New South Wales, Australia For Purpose Aged Care Full time $99,807 - $108,699 per yearJoin Our Passionate Team as a Registered NurseSouth Grafton Community Aged Care |Brand-New 144-Bed Home - opening December 2025Salary - $99,807 to $108,699 per annumDo you want to be part of a supportive, people-first team making a real difference? We're looking for an experienced, compassionate Registered Nurses to lead and inspire at our brand-new aged...
-
Lifestyle Coordinator
4 days ago
Grafton, New South Wales, Australia For Purpose Aged Care Full time $104,000 - $130,878 per yearMake a Difference at South Grafton Community Aged CareFirst Intake is now open – come join usExciting Opportunity for Lifestyle CoordinatorThe Lifestyle Coordinator (Resident Wellbeing Coordinator) is the heart-beat of any residence that sets the tone of the home for our residents.If you are an enthusiastic leader that can create joy and enthusiasm in a...
-
Registered Nurse
3 days ago
Grafton, New South Wales, Australia For Purpose Aged Care Australia Full time $80,000 - $120,000 per yearJoin Our Team as a Registered Nurse – $1,000 Sign-On BonusPermanent Part Time PositionFirst Intake is now open – come join usSouth Grafton Community Aged Care | Brand-New 144-Bed Home Opening December 2025Do you want to be part of a supportive, people-first team making a real difference? We're looking for an experienced, compassionate Registered Nurses...
-
Client and Community Support
1 week ago
Grafton, New South Wales, Australia Many Rivers Microfinance Ltd Full time $60,000 - $90,000 per yearMany Rivers exists to help Indigenous and other Australians in disadvantaged circumstances to improve their situations through the provision of microenterprise and community economic development support. We create change and economic opportunities through the work we do. Inspired by Christian values we provide a culture centred around Care, Respect and...
-
Inspector Grafton
2 days ago
Grafton, New South Wales, Australia Transport for NSW Full time $104,000 - $130,878 per yearInspector Grafton (Temporary Opportunity up to 5 months)Organisation/Entity: Transport For NSWJob category: ProjectsJob location:Grafton, NSW, AU, 2460Job reference number: 101929Employment type: Fixed Term Full-TimeSalary range: $ $ You're excited by opportunities to explore your potential and try something new.You'll have the opportunity to use your...
-
Registered Nurse Aged Care/Casual/ PM/NS
18 hours ago
Grafton, New South Wales, Australia Clarence Village Ltd Full time $100,000 - $120,000 per yearAbout the role We are seeking an experienced Registered Nurse to join our dedicated team at Clarence Village Ltd' Dougherty Villa Aged Care in Grafton, NSW. This is a part-time/ casual role, where you will play a vital role in providing high-quality care to our residents.What you'll be doingDeveloping and implementing individualised care plans to meet the...
-
Community Support Worker
4 days ago
Grafton, New South Wales, Australia Subee PL Full time $158,400 - $165,600 per yearAged and disability workers required to support clients in their own home in the Grafton Area.Shift times and hours vary depending on clients need and staff availability across 7 days per week.Duties include personal care, respite, social support, domestic cleaning, companionship, medication prompting, meal preparation, community access and transport to...
-
Plumber - Grafton
6 days ago
Grafton, New South Wales, Australia Northern NSW Local Health District Full time $62,191 - $71,822 per yearLive and work in a place of great beauty, where flexibility and balance are not buzzwords, they're a reality. Employment Type: Permanent Full TimePosition Classification: Plumber Lvl 1-4Remuneration: $62,191 - $71,522 per annum (dependent on qualifications), plus superHours Per Week: 38Requisition ID: REQ About the role Grafton Base Hospital is seeking a...