Pallet Controller

About Us

Norco is a 100% Australian, Farmer Owned Dairy Co-Operative that supports our communities and customers through a ground up approach. This starts with producing quality nutritional and agri solutions for our farmers, continues through our quality controlled production facilities and ends up delivering Australia's best tasting dairy to our customers and communities we are proud to serve.

Since 1895, every product and breakthrough has been powered by generations of employees who are inspired to make a real difference. We offer a friendly work environment and the opportunity to work with household brand names Australian families have come to know and trust. Across our Foods, Distribution, and Retail operations, we are committed to delivering quality products and outstanding service. Right now, we're seeking a motivated Pallet & Crate Controller to join our Foods division and play a key role in keeping our supply chain moving.

About the Role

Reporting to the Senior Pallet Controller, you will be responsible for managing our Foods pallet accounts (Chep, Loscam, and others) and crate operations at the Gold Coast Labrador site, with responsibilities extending to Lismore Site in the near future. This is a full-time position - 38 hours per week.

Your day-to-day will include:

• Daily pallet account reconciliation and crate ordering.
• Managing pallet and crate stock levels, transfers, and de-hires.
• Identifying and resolving transaction discrepancies.
• Coordinating site-wide pallet and crate stock takes across multiple departments.
• Liaising with suppliers, customers, and 3PL providers to resolve transfer errors.
• Providing accurate pallet and crate reporting to support KPIs and supply chain outcomes.
• Supporting and training colleagues in pallet transfer processes and quality standards.

This is a dynamic role with real variety, combining hands-on operational responsibility with problem-solving and teamwork across the business.

About You

To succeed in this role, you will bring:

• Strong attention to detail and accuracy in reconciliation and reporting.
• Experience in stock management, logistics, or supply chain operations.
• Problem-solving skills and the ability to resolve discrepancies quickly.
• Proficiency with pallet management platforms, ERP systems, or Excel.
• Excellent communication skills to build strong relationships with internal teams, suppliers, and customers.

Experience with Chep and Loscam accounts will be highly regarded, but training can be provided.

What We Offer

• Be part of a fun, supportive and values-driven team.
• Opportunities for growth as responsibilities expand across multiple sites.
• Variety in your day from problem-solving and data work to customer and supplier interaction.
• A chance to contribute to a proudly Australian, farmer-owned business.
• Norco Paid parental leave
• Norco Family fun days
• Novated leasing and leave purchasing
• In-house leadership development training opportunities

Apply Now

If you thrive on accuracy, teamwork, and making a real impact, we would love to hear from you. Apply today and join us in keeping our supply chain strong, efficient, and connected. Applications close on Friday 24th October at 4.00pm.

Be quick to get your applications in as we reserve the right to interview and appoint ahead of the application closing date.

IF YOU ARE INTERESTED IN A GREAT CAREER WITH NORCO, APPLY NOW:

Please submit your application by detailing a little about you, your work experience, and include any qualifications that may be relevant. Please address each of the selection criteria stated in the advertisement as this assists us match you with the right opportunity.

At Norco, we are committed to a diverse and inclusive workforce to create better outcomes for all