Housekeeping Supervisor

2 days ago

Fortitude Valley QLD, Australia Infinity hospitality Full time

Are you an experienced housekeeping professional with a passion for maintaining high standards? Join our team at The Constance Fortitude Valley as a Housekeeping Supervisor and lead a dedicated team in delivering exceptional cleanliness and guest satisfaction

Requirements for this role:

  • 1 year of relevant work experience required for this role
  • Expected salary: $26 - $60 per hour
  • Part time hours
  • Work visa will be provided for this role

Key Responsibilities:

  • Open morning housekeeping shifts by allocating rooms to Room Attendants using housekeeping management systems.

  • Assign trace priorities based on guest needs (e.g., early arrivals, extra bed, baby cots)

  • Conduct daily briefings to inform staff of: Guest complaints, Special cleaning tasks (e.g., deep cleaning, high dusting, drainage, disinfecting), Updates on linen and amenities stock

  • Supervise and inspect cleaned rooms to ensure brand standards are met

  • Identify and correct missed tasks or quality issues

  • Monitor staff productivity, manage stayover and checkout room activity logs

  • Complete daily shift closing duties, including Updating room inspection statuses, Reporting to Duty Manager, Preparing occupancy forecasts

  • Manage and secure master keys; ensure end-of-shift key handling and locker deposits

  • Train and support new team members in procedures and standards

  • Work closely with Front Office to respond promptly to guest requests

About You:

  • Proven experience in a housekeeping supervisory or self-checker role

  • Strong leadership, time management, and attention to detail

  • Familiarity with hotel property systems (Opera PMS or similar)

  • Excellent communication and problem-solving skills

  • Flexible with working hours, including weekends and public holidays

  • Right to work in Australia

Job Type: Part-time

Pay: $26.00 – $60.00 per hour

Work Authorisation:

  • Australia (Required)

Work Location: In person

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