Customer Care Assistant

4 days ago


Hove, Australia Alwyndor Aged Care Full time $45,000 - $60,000 per year
  • Full Time- (12-Month Maternity Leave Cover)
  • Work with a supportive and friendly Customer Care team.
  • $39.50 ph plus salary packaging

About the organisation

Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.

Alwyndor's welcoming, high-quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs and home support packages that support people in Adelaide's southern metro communities.

About the opportunity

We are seeking a motivated Customer Care Assistant to join our friendly Customer Care team for a 12-month full-time maternity leave cover.

Reporting to the Customer Care Team Leader, your responsibilities will include:

  • Providing prompt, professional administrative support to clients, visitors, volunteers, and staff
  • Acting as the first point of contact via phone or face-to-face, answering queries or directing them to the appropriate team
  • Booking, cancelling, and updating client appointments on behalf of stakeholders

The ideal candidate will have...

  • Medium to advanced skills in the use of Microsoft Office
  • Strong data entry skills and an understanding of database administration
  • High self-motivation and ability to deliver high-quality outcomes
  • Advanced verbal and written communication skills
  • Experience preparing correspondence and reports
  • Availability to work a roster between 8:00 am – 6:00 pm, Monday to Friday

Desirable but not essential:

  • Experience in the aged care sector
  • Familiarity with CHSP and MAC Portal

You must also be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.

Alwyndor is a family friendly community organisation and understands the importance of work/life balance.

Alwyndor is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply. Nursing and Health Professional Students are encouraged to apply.

It's an exciting time to join Alwyndor

If this sounds like the role for you, please APPLY NOW by submitting a combined cover letter and resume.

For more information, visit our website or email 

Please note: This position will be advertised for 30 days, unless a suitable candidate is hired sooner.

No recruitment agencies please.



  • Hove, Australia Alwyndor Aged Care Full time

    **Full Time - (12-Month Maternity Leave Cover)**: - ** Work with a supportive and friendly Customer Care team.**: - ** $39.50 ph plus salary packaging!** **About the organisation** Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing...


  • Hove, Australia Alwyndor Aged Care Full time

    Join a highly supportive, friendly team! - Competitive remuneration with salary packaging available - Permanent full time position **About the organisation** Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people...

  • Home Care Assistant

    6 days ago


    Hove, Australia Alwyndor Aged Care Full time

    Alwyndor has multiple opportunities for professional, experienced individuals who enjoy assisting the elderly live a fuller, independent life in their own homes. **We are looking for people who...** - Are available to work Monday to Friday between 8.30 - 5pm. Hours are flexible. - At least 6 months experience providing a range of home care services,...

  • Home Care Assistant

    5 hours ago


    Hove, Australia Alwyndor Aged Care Full time

    Alwyndor has multiple opportunities for professional, experienced individuals who enjoy assisting the elderly live a fuller, independent life in their own homes. **We are looking for people who...** - Are available to work Monday to Friday with flexibility. - Looking for a casual position - At least 6 months experience providing a range of home care...

  • Home Care Assistant

    4 days ago


    Hove, Australia Alwyndor Aged Care Full time

    Alwyndor has multiple opportunities for professional, experienced individuals who enjoy assisting the elderly live a fuller, independent life in their own homes. To be considered for this role you will have the following: - Be available to work Monday to Friday between 8.30 - 5pm - At least 6 months experience providing a range of home care services,...

  • Therapy Assistant

    4 days ago


    Hove, Australia Alwyndor Aged Care Full time $59,900 - $79,900 per year

    Be part of a friendly, highly experienced allied health teamPermanent Part Time - Thursday and Friday 9:00am-4:00pmEarn up to $15,899 tax free with salary sacrifice optionsAbout the OrganisationSet within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and...

  • Therapy Assistant

    1 week ago


    Hove, Australia Alwyndor Aged Care Full time

    **Be part of a friendly, highly experienced allied health team!**: - ** Earn up to $15,899 tax free with salary sacrifice options!**: - ** Join a leading not-for-profit, local government-owned aged care provider** **About the Organisation** Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and...

  • Therapy Assistant

    4 days ago


    Hove, Australia Alwyndor Aged Care Full time

    **Be part of a friendly, highly experienced allied health team!**: - ** Earn up to $15,899 tax free with salary sacrifice options!**: - ** Join a leading not-for-profit, local government-owned aged care provider** **About the Organisation** Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and...


  • Hove, Australia Alwyndor Aged Care Full time

    Opportunities available in the Catering department - Join a progressive not-for-profit local government-owned Aged Care organisation - Earn up to $15,899 tax free with salary sacrifice options! **About the Organisation** Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services,...


  • Hove, Australia Alwyndor Aged Care Full time

    Multiple permanent opportunities available - Join a progressive not-for-profit local government-owned Aged Care organisation - Earn up to $15,899 tax free with salary sacrifice options! **About the Organisation** Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with...