Operational Resilience Specialist

Operational Resilience Specialist

Location:
Sydney

Salary:
$180,000-$190,000 package + 15% bonus

Work Type:
Full-time | CBD-based with excellent transport access

A major financial services organisation with a large national footprint is seeking an
Operational Resilience Specialist
to strengthen its resilience capability and support critical business operations. This role sits within a high-visibility function responsible for ensuring the organisation can anticipate, withstand, and rapidly respond to disruptions.

You'll work in a highly regulated environment with access to advanced monitoring tools, mature frameworks, and strong executive support.

Key Responsibilities

• Analyse and evaluate complex business continuity and resilience matters, providing insights and maintaining high-quality documentation.
• Support the planning, maintenance, testing, and training of business continuity plans across the organisation.
• Work closely with internal stakeholders to align processes and documentation with resilience frameworks and organisational standards.
• Assist with issue escalation, troubleshooting resilience systems, and ensuring tools are functioning effectively.
• Contribute to resilience reporting, update forums, and continuous improvement activities.
• Collaborate on the development of SharePoint capability, documentation libraries, and process support tools.
• Participate in regular crisis management and BC forums, tracking progress and highlighting areas requiring attention.

Tools & Technology Exposure

• Simulation engines and location-based alerting tools
• Digital and social threat-monitoring capabilities
• Integrated platforms used for resilience, risk, and incident management (e.g., BCM solutions, incident notification tools, enterprise workflow systems)
• A strong environment focused on exercising, data-driven analysis, and scenario testing

What You'll Bring

Essential:

• Experience in business continuity, operational resilience, risk management, crisis management, emergency planning, or disaster recovery
• Background in financial services, banking, or insurance
• Understanding of technology and Disaster Recovery concepts
• Strong analytical ability, especially working with large data sets or simulations
• Excellent communication and stakeholder engagement capability
• Ability to work across diverse teams and adapt your approach depending on the audience
• Strong organisational skills with attention to detail

Nice to Have:

• 3-5 years of experience in business continuity or crisis management roles
• Exposure to resilience or continuity platforms (any industry-standard BCM or incident management tools)
• Experience developing or running continuity, resilience, or emergency management programs
• Project management experience
• Familiarity with ISO 22301 or similar standards
• Relevant certifications in business continuity or resilience disciplines

Who This Role Suits

• Professionals with crisis response, physical security, or executive protection backgrounds seeking a transition into operational resilience
• Business continuity specialists wanting more data-driven and technical exposure
• Business analysts with hands-on resilience or BC experience looking to step up into a more strategic role

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