Geospatial Administrator

INSPIRED

BY LIFESTYLE.

DRIVEN

BY OPPORTUNITY.

Vacancy Number

ER2378

Position Title

Geospatial Administrator

Employment Status

Full Time Permanent

Department

Business Services

Location

Bundall Precinct

Award Classification

Stream A - Level 8

Salary

$121,839 - $137,304 per annum

Hours

36.00, 9-day fortnight

About the team

The City of Gold Coast is undergoing an exciting digital transformation and bringing critical IT and spatial services in-house. As part of this journey, we are seeking a Geospatial Administrator to be responsible for the administration, optimisation, and ongoing support of Council's GIS platform and related infrastructure.

This is a key opportunity for an experienced GIS professional with strong administration and platform management skills who thrives on ensuring the stability, security, and performance of critical spatial systems, and improving how the City uses location intelligence to serve the community.

About your new role

In this role, you will be responsible for the administration, optimisation, and ongoing support of Council's GIS platform and related infrastructure. You will ensure the stability, security, and performance of spatial systems, enabling reliable access to data and services across operational, planning, and analytical functions.

You will provide technical support, troubleshooting, and platform improvements to ensure the GIS environment remains robust, scalable, and aligned with organisational needs. You will collaborate closely with the GIS Services Team, IT infrastructure and security teams, and business units across Council to provide technical guidance.

What You'll Do

• Administer, monitor, and maintain ArcGIS Enterprise and associated GIS services to ensure availability and stability.
• Manage system security, performance, and scalability through proactive monitoring and optimisation.
• Plan, test, and implement software patches, upgrades, and platform migrations with minimal disruption.
• Provide technical support and guidance to business units and IT staff on GIS platform access, service usage, and integration.
• Provide technical leadership, oversight, and mentorship to technical support staff, ensuring administrative best practices are followed.
• Ensure compliance with organisational security, privacy, and data management policies in GIS operations.
• Develop, document, and implement administrative workflows and automation to improve system efficiency and resource utilisation.
• Contribute to initiatives that enhance the resilience and sustainability of the GIS platform, ensuring it remains fit-for-purpose as organisational needs evolve.

For more information, view the position brief by

We're looking for people who have:

• Bachelor's degree in information technology, Geospatial Science, or a related discipline; or equivalent knowledge gained through extensive experience in an enterprise GIS or ICT environment.
• Proven expertise in the administration, optimisation, and support of Esri ArcGIS Enterprise and associated components (e.g., Portal, ArcGIS Server, Data Store).
• Demonstrated experience managing enterprise system upgrades, migrations (including cloud transitions), and integrations.
• Strong technical troubleshooting and analytical skills with the ability to resolve complex platform and infrastructure issues.
• Knowledge of enterprise ICT standards including security, privacy, and data governance, and their application to GIS environments.
• Well-developed communication and stakeholder engagement skills, with the ability to advise senior stakeholders, collaborate across teams, and engage external vendors.
• Proven ability to balance competing priorities and deliver reliable outcomes in a complex enterprise environment.
• Demonstrated leadership in mentoring or guiding technical staff and contributing to continuous improvement initiatives.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Ashley Shannon

Contact Email

Closing Date

Wednesday 12th November 2025

Please note applications for all of our vacancies close at 10.00pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.