Assistant Manager

2 days ago

Wetherill Park NSW, Australia Flip Out Wetherill Park Full time $72,000 - $96,000 per year

Assistant Venue Manager – Flip Out Trampoline Arena (Wetherill Park & Villawood)

Flip Out is Australia's first and largest trampoline playground – where fun, fitness, and energy collide We're all about creating an exciting, family-friendly environment where people of all ages can jump, flip, and play.

Our newest venue, Flip Out Wetherill Park, is set to open between December 2025 and January 2026, and we're on the hunt for an enthusiastic and experienced Assistant Venue Manager to join our leadership team.

We currently have two Assistant Venue Manager positions available – one based at Flip Out Villawood and one for Flip Out Wetherill Park.

Training and shifts leading up to the Wetherill Park grand opening will take place at our Villawood venue.

While there are only two Assistant Manager positions, we'll also have upcoming opportunities for Venue Supervisors at both stores – so if you're looking to grow into leadership, this is a great time to join the team

About the Role

Reporting directly to the Venue Manager and Owners, the Assistant Venue Manager plays a vital role in ensuring smooth daily operations, motivating staff, and delivering the ultimate customer experience.

You'll work closely with the management team to:

  • Support the Venue Manager in day-to-day operations
  • Lead, coach, and motivate a team of up to 50 staff
  • Maintain high standards of safety, presentation, and customer service
  • Handle customer enquiries and resolve issues efficiently and professionally
  • Manage tills, cash handling, and end-of-day reconciliation
  • Uphold workplace health & safety and child safety standards
  • Assist in rostering, training, and onboarding new staff
  • Contribute to marketing and local community engagement

Who We're Looking For

We're not just looking for experience — we're looking for attitude, initiative, and a genuine passion for creating positive experiences.

You'll bring:

  • At least 2 years in a supervisor or management position within a customer service, retail, or hospitality environment
  • Strong leadership and communication skills – you can inspire and direct a team with confidence
  • A proactive, hands-on attitude and solid work ethic
  • Great organisational skills and attention to detail
  • Tech-savviness – comfortable using iPads, POS systems, and basic admin software
  • A current First Aid Certificate and Working With Children Check (or willingness to obtain before starting)
  • Availability on weekdays, weekends and during school holidays
  • A driver's licence or reliable transport, as training will be conducted across both venues

If you're ready to take your next leap and help us launch our brand-new venue, we'd love to hear from you.

Apply today and tell us why you'd make an awesome addition to the Flip Out family

Job Types: Full-time, Part-time, Casual

Pay: $29.27 – $48.51 per hour

Expected hours: 20 – 38 per week

Benefits:

  • Employee discount

Application Question(s):

  • Willingness to start work/complete training at Villawood Flip Out prior to being transferred to Wetherill Park Flip Out (not applicable for the assistant manager position based in Villawood)?

Experience:

  • Supervising or Managing: 2 years (Required)

Language:

  • English (Required)

Licence/Certification:

  • First Aid Certification (Preferred)
  • Working with Children Check (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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