MSP IT Engineer

2 weeks ago

Peakhurst, New South Wales, Australia Call IT Soluitons Full time $70,000 - $90,000 per year

Looking for an IT all-rounder to join a growing Sydney based MSP on a 3-6 month Contract with potential to go full time.

Previous experience working with a Managed Service Provider is essential.

The Role will be a mixture of remote and onsite L1-L3 ad/hoc work as well as projects migrating customers to the latest Microsoft365 technologies and Azure.

The successful applicant will also be require to have at least 4+ years experience in the following:

  • Extensive demonstrated experience in M365 administration (Exchange, Azure/AAD, MS Endpoint Manager, Security & Intune)
  • MSP background
  • Sophos firewalls and endpoint protection
  • Sound Knowledge of Routing/Switching/DNS/VLANS
  • Proofpoint, Windows Defender for O365
  • Datto/StorageCraft/Veeam backup
  • Powershell Scripting
  • Basic knowledge of Web development
  • VoIP technologies (RingCentral preferably)
  • Windows server technologies
  • Active Director/Azure AD experience
  • Helpdesk and desktop support background
  • Mac OS
  • Sophos firewalls, VPN and endpoint protection
  • Prior experience in setting up managed wifi technologies
  • Device Management using Intune
  • Sharepoint Online/OneDrive
  • Proficient with Microsoft Intune/device management

Good knowledge of Azure/AWS environment and experience in migration of infrastructure components to cloud

About You

  • You pride yourself and gain great satisfaction in providing amazing customer service, and care about the support you give to staff
  • You have excellent communication skills, and stakeholder management
  • You possess the ability to troubleshoot and investigate the root cause of an issue and take the necessary steps to minimise/remove the impact of it occurring again.
  • You have the desire to bring innovation to the solution process, thinking creatively and critically to ensure the best possible outcomes.
  • You are resilient and a self-starter. You are motivated to get things done.
  • You are knowledgeable, while still willing to learn and adapt quickly.
  • You love working in a small, collaborative team that enjoys having fun.

What's on Offer

  • A competitive salary and benefits package.
  • A flexible and fun work environment

Job Types: Full-time, Part-time, Fixed term, Temp to perm

Contract length: 6 months

Pay: $70,000.00 – $90,000.00 per year

Benefits:

  • Gym membership
  • Referral program
  • Travel reimbursement
  • Work from home

Work Authorisation:

  • Australia (Required)

Work Location: In person