Retail Manager

7 days ago

Miranda, Australia Target Business Services Full time $60,000 - $80,000 per year
Key Responsibilities:
  • Plan, control and coordinate daily operations of the outlet to ensure efficiency and profitability
  • Supervise and manage front-line staff including hiring, training, rostering, and performance evaluations
  • Ensure compliance with food safety, WHS, and company policies and procedures
  • Monitor customer satisfaction and implement improvements to service delivery
  • Monitor stock levels, coordinate orders, and ensure optimal product availability.
  • Formulate and implement purchasing strategies and set competitive pricing.
  • Coordinate with suppliers to ensure timely delivery of quality goods
  • Analyse sales reports and implement strategies to meet revenue targets
  • Handle customer feedback, complaints, and escalations professionally
  • Prepare staff rosters and manage labour costs within budget
  • Ensure cleanliness and hygiene standards are maintained at all times
  • Develop and implement strategies to drive sales, including promotions and special offers.
  • Promote marketing campaigns and brand promotions effectively
Qualifications and Experience Required:
  • Minimum Diploma in Retail Management, Business Administration, or a related field
  • At least one year relevant experience in a retail or quick-service restaurant management role
  • Previous experience in managing a team
Skills Required:
  • Strong leadership and interpersonal skills
  • Excellent communication and customer service abilities
  • Proficient in inventory and cost control
  • Ability to multitask and remain calm under pressure
  • Sound knowledge of workplace health and safety practices
  • Analytical and problem-solving mindset
  • Strong work ethic and commitment to team success

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