Staff / Lead Platform Engineer (ML & AI)

Staff / Lead Platform Engineer (ML & AI)

• We are a growing team within the bank and constantly involved in industry changing solutions
• You will be part of an innovative environment with likeminded individuals
• Together we can place customers at the centre of what we do

Do work that matters:

The Fraud & Scams Analytics team, part of the Chief Data and Analytics Office, maintains the fraud detection and reporting functions for the Group. Our team supports the operations of Group Security who are devoted to protecting the monetary assets from fraud and financial loss of CBA and Bankwest customers.

As part of the Platform Engineering team, you'll contribute to strategic initiatives like improving the standards of Fraud & Scam Analytics, AI-powered engineering, and reliability uplift. You'll work alongside top collaborators to solve our customers' most complex data-centric problems.

See Yourself in our team:

This role blends Platform Engineering and Software Engineering with a strong AI mindset and AI Ops capabilities. You'll design, build, and evolve application, tooling, and automation that empower product teams to deliver customer value with speed, safety, and reliability. You'll also champion AI-powered engineering practices and embed intelligent automation into operations, observability, and service management.

Our team's diverse backgrounds means we can draw on one another's experience to deliver to best work outcomes. We are committed to safe-guarding our customers from financial fraud and scams. Our analytics run on Australia's largest real-time transaction monitoring system, handling millions of transactions per day.

We're interested in hearing from people who:

Have ML Engineering Skills

• Experienced in design and implementation of scalable, end-to-end ML systems including data pipelines, model training infrastructure, and production serving platforms
• Establish robust MLOps practices including automated model deployment pipelines, comprehensive monitoring and observability, A/B testing frameworks, and model performance tracking
• Collaborate with data scientists, product teams, and infrastructure engineers to translate ML research into production systems.

AI & AIOps Enablement Skills

• Embed AI-powered engineering tools (e.g., GitHub Copilot, autonomous agents, anomaly detection) into platform and reliability workflows
• Leverage Gen AI and agentic frameworks to automate diagnostics, remediation, and service management
• Drive adoption of AI tools across squads, aiming for 100% usage in FY26
• Collaborate on initiatives like Gen AI chatbot and self-service analytics platforms

Can create Strategic Impact

• Influence architecture and design decisions with a focus on operability, automation, and AI integration
• Partner with squads to uplift DevSecOps maturity and reduce toil through intelligent automation, observability and CICD
• Contribute to Frauds AI strategy and maturity curve, including ethical AI and multi-agent frameworks

Can take People Leadership & Chapter Responsibilities

• Lead and mentor a chapter of engineers, fostering a culture of technical excellence, collaboration, and continuous learning
• Provide coaching and career development support to chapter members, aligning individual growth with strategic goals
• Facilitate cross-functional collaboration across squads, ensuring alignment on platform initiatives and engineering standards.
• Represent the chapter in leadership forums, contributing to strategic planning and capability uplift
• Promote psychological safety and inclusive practices within the chapter and broader engineering community

Tech Skills & Experience

We use a broad range of tools, languages, and frameworks. We don't expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team;

• Strong coding skills in Python, Go, or similar languages
• Deep experience with AWS, CI/CD, ML and Infrastructure-as-Code
• Proven track record in platform engineering, cloud infrastructure, and reliability practices
• Familiarity with AI tools, frameworks, and AIOps platforms (e.g., anomaly detection, self-healing pipelines)
• Experience with observability tools (e.g., Prometheus, Grafana) and incident management
• Experience with Snowflake is desirable
• Excellent collaboration and communication skills across technical and business domains

Working with us

Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations.

Here, you'll thrive. You'll be supported when faced with challenges and empowered to tackle new opportunities. We're hiring engineers from across all of Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you're interested in.

If this sounds like the role for you then we would love to hear from you. Apply today

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to build a team of people who represent the rich diversity of our customers and communities. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to apply. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.