Senior Business Consultant

At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government.

As the Senior Business Consultant, you'll be responsible for providing deep, product-specific business consulting activities expertise on assigned projects. You may take on several business projects and work in roles that range from high-level advice to on-the-ground management of a business consulting team on a major project, including the coordination and review of the work of other Business Consultants to ensure a high quality project outcome.

This position reports to the Regional Services Director.

A day in your role:

• Workshop Facilitation – Responsible for the facilitation of requirements workshops with customers, using standard methodology templates to obtain specific project outcomes
• Requirements Analysis –Responsible for analysing customer business processes as a precursor to solutions design. Ensure alignment of business processes to product capability, work closely with customers to leverage product capability and best maximise long term business value from the solution
• Solution Design - In conjunction with Technical Consultant/s you will be responsible for architecting a design solution which satisfies the customer's documented requirements
• Solution Configuration – Responsible for configuring the Objective product suite to conform to the documented solution design as well as making evolutionary improvements to the solution through prototyping the solution with the customer
• Functional and UAT Testing – Responsible for the preparation of test cases and detailed scripts to support customer functional and user acceptance testing
• Customer Satisfaction – Responsible for managing the personal relationship with the customer to ensure long-term relationships are enabled. You will also be required to execute assigned tasks within the methodology framework, on time and to satisfactory quality
• Sales Support – Responsible for providing support when required to the Objective Sales team in responding to RFT questions within the Consultant's area of expertise. Support the development of implementation plans, cost estimates. project schedules and resource plans

Your skills, experience and beyond:

• High degree of knowledge in Microsoft Office (Access, Excel, Advanced MS Word, Outlook)
• Strong understanding of SaaS delivery models
• Experience in UML or similar process modelling
• Strong experience in data modelling
• Able to deliver end-user and application administration training
• Significant participation in functional, integration, or UAT testing
• Data Migration experience is preferred

Our benefits:

• Hybrid work arrangements to support work-life balance
• Access to EAP for confidential counselling
• Extensive learning resources to develop your skills
• Regular social events to promote team bonding
• We are recognized as an endorsed employer for women. Learn more about our benefits on WORK180

At Objective, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values.

We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate.

To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.