Operations Manager, Compliance
22 hours ago
Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.
Lime is hiring an Operations Manager, Compliance to join our team and lead key initiatives that shape the future of shared mobility in Sydney, Australia. In this role, you will own the strategy and execution of projects focused on parking compliance, street operations, and public space management, ensuring our service operates safely, efficiently, and in full alignment with city expectations. You'll develop and implement strategic, data-driven operational plans that improve parking performance, fleet placement, reduce clutter, and enhance both rider and community experience, while partnering closely with Government Relations, Product, and broader Operations teams to deliver solutions that scale.
We're looking for a strategic, data-driven, and hands-on operator who thrives at the intersection of policy, operations, and execution. The ideal candidate combines strong analytical and problem-solving skills with the ability to influence outcomes and drive cross-functional collaboration. You'll proactively identify risks and opportunities, lead high-impact projects, and design processes that balance regulatory requirements with business objectives, all while championing a clean, compliant, and best-in-class service on city streets.
The individual hired into this position must live within one hour from Lime's Sydney warehouse.
What you'll do:
- Lead the design and execution of strategic, data-driven initiatives to improve parking compliance, fleet placement, and street operations, ensuring Lime delivers a safe, efficient, and city-aligned service.
- Build and maintain dashboards and reporting tools that give leadership real-time visibility into compliance performance, operational efficiency, and key city metrics.
- Analyse large and complex datasets to identify inefficiencies, uncover missed opportunities, and develop actionable strategies that enhance utilisation, reduce clutter, and improve rider and community experience.
- Drive operational optimisation by translating data insights into process improvements and best practices that raise performance standards, reduce costs, and improve compliance outcomes.
- Maintain a deep understanding of regulatory requirements and operational standards, ensuring all field and parking activities meet or exceed city expectations and legal obligations.
- Identify and mitigate key business risks by developing proactive controls, improving processes, and embedding compliance into daily operations and long-term strategies.
- Collaborate cross-functionally with Government Relations, Product, Legal, and Operations teams to align on priorities, influence city policy, and deliver scalable, compliant solutions.
- Act as a strategic advisor to leadership, presenting clear, data-backed recommendations that inform investment decisions, guide operational planning, and support future growth.
About you:
- 4+ years of experience in operations management, industrial & systems engineering, logistics, transportation, supply chain, data analytics or a related field.
- Strong data analysis skills: intermediate to advanced Excel/Google Sheets skills.
- Experience managing teams in a fast-paced, dynamic environment.
- Demonstrated ability to manage projects from inception to execution.
- Knowledge of how a P&L functions
- Ability to understand metrics and KPIs and the levers to pull to drive results
- Comfortable with working on site and in a warehouse environment
- Analytically minded with a strong understanding of real-time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports.
- Ability to thrive in a hands-on, problem-solving environment with a high degree of self-direction.
- Excellent communication and stakeholder management skills.
LI-MW1
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting- for assistance.
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