Account Manager

The Role

Join a23 as an Account Manager within our ACT Business Development Team. This is permanent full-time position within our growing company; we are headquartered in Canberra, with offices in Sydney and Brisbane. This position reports directly to the ACT Sales Manager and works alongside the Business Development team to achieve the growth objectives of the business.

About a23

a23 is an Australian owned Systems Integrator headquartered in Canberra. We provide specialist ICT services across diverse technologies and are recognised as a valued strategic partner for Government and private sector organisations. a23 has grown to become a prominent strategic partner, focused on servicing the needs of small to medium-sized agencies to deliver quality outcomes through expert people, great relationships, and fit-for-purpose technologies.

Why work for a23?

a23 is a well-established Australian technology company experiencing strong growth, fueled by rising demand for our expertise in Cyber Security, Networking, Cloud, Data and AI, and Hybrid Cloud. We bring the agility and innovation of a start-up backed by the maturity, credibility, and delivery assurance of an established market leader. 

Our teams deliver secure, scalable solution to government and enterprise client, blending deep technical capability with a client-first culture. Whether enabling AI-driven insights, transforming hybrid infrastructure, or securing mission-critical environments, a23 is trusted to deliver at a national scale.

We offer a flexible, hybrid working environment alongside a range of employee benefits such as an annual wellbeing allowance. For more information, see Our Careers - a23.

Role responsibilities  

• Managing and growing a set of accounts within the Canberra Federal Government market, with responsibility for both new business acquisition and expanding existing relationships
• Acting as a strategic partner to clients on their cloud and digital transformation journeys, bringing insight, agility and value.
• Working closely with the Partner & Alliances team to jointly develop opportunities and maximise market reach.
• Driving account planning, opportunity development and penetration through proactive engagement and collaboration across internal teams.
• Leading and developing bid responses by collaborating with SMEs to produce high-quality, compliant, and compelling submissions. Ensures coordinated inputs, refined narratives, and cohesive final documents that strengthen win probability.
• Reporting accurately on pipeline, forecasts and growth performance, working with your manager and national sales leadership to ensure clarity and accountability.
• Leading pricing and commercial negotiations, positioning value-led propositions and engaging with relevant practice areas to shape the offering.
• Collaborating with technical architects, service delivery and partner resources to position a23's full capabilities to market and deliver successful outcomes.

We are looking for candidates with:

• Demonstrated success in selling technology, software, and services within the Canberra market, delivering solution-led outcomes for customers
• A strong track record of managing high-activity account portfolios, ideally within Federal Government environments.
• Proven ability to build trusted relationships and communicate at C-suite and senior executive levels.
• Solid understanding of pipeline management, forecast accuracy and growth accountability.
• Excellent time management, interpersonal, presentation and communication skills.
• Currently residing in Canberra, with an established network and a proven history of delivering growth across government accounts.

Skills, Experience and Qualifications

• Minimum 5 years' experience in business development within Federal Government ICT sectors
• Strong understanding of government procurement and panel-based engagement models.
• Experienced in leading, developing and writing bid responses
• Demonstrated success in building relationships with Primes and Federal Government clients.
• Proven ability to sell solutions and outcomes.
• Proactive and confident in outreach to both new and existing clients.
• Strong commercial acumen, communication, and influencing skills.

a23 Policy Handbook and Mandatory Training

On commencing with a23, all employees and subcontractors are provided with the a23 Policy Handbook and asked to acknowledge their understanding and commitment to adhering to its policies. All employees and subcontractors are also assigned a suite of mandatory training that is required to be completed on an annual basis. All a23 workers are to take all reasonable care of their own health and safety and ensure that their actions do not adversely affect the health and safety of others.

Inclusive recruitment at a23

a23 value all career paths and experience so if you do not meet all the qualifications or requirements state for this role, we would still love to hear from you

a23 is an equal opportunity employer committed to a diverse, inclusive, healthy and safe work environment. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and neurodiversity. We invite people of all backgrounds and identities to submit their application. Applications are strongly encouraged from the Aboriginal and/or Torres Strait Islander, LBGTQIA+ and neurodivergent communities.

Apply now Applications may be assessed as they are received and as such the recruitment process may be finalised prior to the closing date.