Aboriginal Community Support Worker

Aboriginal Community Support Worker (Full-Time Permanent Position) 

South East Sydney Area

New Horizons is looking for a dedicated Full-Time
Permanent Aboriginal Community Support Worker to join our team within the
Housing & Accommodation Support Initiative (HASI) Program in the South East
Sydney area. This role specifically provides psychosocial supports and works in partnership with people living with mental ill-health, empowering them to live and recover within the community in the way that they want to. We support our customers to build independence, identify and achieve goals, engage in activities of daily life, and encourage genuine connections within the community.

At New Horizons, we're passionate about
creating a unified organisation where our teams work seamlessly together to
deliver exceptional service that enhances the lives of our customers. We align
our work with our organisation's values, fostering a culture of collaboration,
trust, and accountability. As part of our team, you'll be empowered to take
initiative and use your talents to improve the lives of our customers.
Together, we are a community committed to transforming lives through our
services, embracing challenges with creativity and adaptability for lasting
positive impact.

What You'll Bring to the Role:
Beyond a positive, authentic, and inclusive
personality that you bring to work every day, we're looking for someone who
brings a deep understanding of Aboriginal cultures and communities. Your
ability to connect authentically and provide culturally safe support will be
key to empowering our customers. We strongly encourage people with a lived
experience of mental ill-health to apply for this position.

You'll also bring:
- Cultural Competence and Connection: A strong understanding of,
and connection to, Aboriginal cultures and communities. This includes the
ability to apply culturally appropriate practices and communication in
your work.
- Building Cultural Safety: A commitment to actively contributing
to and enhancing New Horizons' culturally safe service delivery for
Aboriginal and Torres Strait Islander consumers. This involves advocating
for their needs and helping to shape an environment where they feel
respected and understood.
- A strong set of values that guides your work, incorporating our
organisational values of passion, integrity & respect.
- Great computer skills with proven ability to use Microsoft
Office and customer relationship management systems.
- Minimum Cert IV in Mental Health, Peer Work, or equivalent
industry experience.
- Valid NSW Class C driver's license, with the ability to drive vehicles in this license class, including large cars and vans.
- Willingness to obtain a Police Check, WWCC, and NDISWC to meet New Horizons employment criteria prior to commencing with us.

The Day-to-Day:
- Collaborating with customers to develop individualised,
person-centered support plans that incorporate their identified wellbeing
needs, their strengths, and their goals, with a strong focus on cultural
safety and responsiveness.
- Providing support to customers to improve their independence by
assisting with skill development, transport, social activities, supporting
with finances, attending appointments, cooking, medication and personal
care, as well as other supports as required.
- Supporting and encouraging our customers to participate in
activities of their choice, such as social, leisure, sporting,
educational, employment activities, etc.
- Keeping customer records up to date daily using online systems
and electronic databases.
- Developing and maintaining strong, trusting relationships and
networks with Aboriginal communities, Elders, community leaders, and both
Indigenous-identified and non-identified stakeholders relevant to
supporting Indigenous consumers. This includes acting as a key liaison to
ensure our services are well-connected and responsive to community needs.
- Supporting customers to navigate the sector to access any
additional service they may require, particularly culturally specific
services.
- Seeking out innovative ways to enhance the recovery journey and
overall customer experience with New Horizons.

What We're Offering:
- Salary Packaging: Take advantage of the tax benefits available
only to employees who work for a not-for-profit organisation.
- Employee Assistance Program: Access confidential counselling
services.
- Professional Development: Grow through internal and external
learning, workplace mentoring, and professional development opportunities,
including secondments.
- Work-Life Balance: Access flexible work arrangements, long
service leave, and/or parental leave.
- Supportive Culture: Work in a supportive culture and working
environment.

How to Apply:
Sounds like the perfect role? Then we would love to hear from you. Click on the "apply" button and complete your application. Don't forget to also submit a cover letter and up to date resume with your application.

New Horizons values diversity and
encourages applications from people from all walks of life. Our vision is to
see happy, inclusive communities work together in collaborative and inclusive
ways to create opportunity and improve quality of life. Our workforce proudly
reflects the local communities we connect with and support. New Horizons
acknowledges all Aboriginal and Torres Strait Islander peoples as the
traditional custodians of the land.

 IMPORTANT: This is an identified position under Section 14 of the Anti-Discrimination Act 1977 (NSW), and we strongly encourage applications from Aboriginal and Torres Strait Islander people.