Room Attendant

2 days ago

Surfers Paradise, Queensland, Australia Q Stay Full time $45,000 - $60,000 per year

Join Our Team as Room Attendant / Quality Control Key Concierge

Are you someone who takes pride in attention to detail, loves variety, and enjoys being on the move? Q Stay is looking for a motivated and energetic Quality Control Concierge to join our fun, supportive, and fast-paced team

In this exciting role, you'll be the final touch that ensures every guest has a five-star stay. From styling rooms to checking the little details, you'll play a key part in delivering the high standards we're known for. If you love working in a vibrant environment with a great team behind you, this could be the perfect fit for you

About Us:

At Q Stay, we're all about creating unforgettable holiday experiences As a leading private holiday accommodation company, we manage close to 140 stylish apartments across the iconic Surfers Paradise and Broadbeach.

We pride ourselves on going above and beyond - delivering exceptional service, beautifully presented stays, and that little extra magic our guests remember long after they leave. With a passionate team, a strong reputation, and exciting growth ahead, there's never been a better time to join Q Stay. If you're ready to be part of something vibrant, fast-paced, and genuinely rewarding, we'd love to have you on the journey with us

What You'll Be Doing:

  • Carrying out detailed quality control checks for each property before guests arrive, departures and back-to-backs.
  • Styling and refreshing apartments with soft furnishings, décor, and inventory items to create a welcoming atmosphere.
  • Spotting and reporting any maintenance or cleaning issues, and working with our awesome office, maintenance, and housekeeping teams to fix them fast
  • Managing key collections and returns to ensure smooth, on-time check-ins (3pm).
  • Helping with general property-related tasks and keeping accurate records of keys and inventory.

What We're Looking For:

  • A valid driver's license, a clean driving record, and your own reliable vehicle. Don't worry, we'll cover your petrol
  • Someone with previous experience in a similar role or a customer-facing environment (bonus points for a background in hospitality or property)
  • Super organised and able to juggle multiple tasks with ease.
  • A confident communicator who enjoys working with different teams to get things done smoothly and efficiently.
  • Independent and self-motivated – you're the kind of person who takes initiative and enjoys variety in your day
  • Familiar with the Surfers Paradise and Broadbeach areas? Even better
  • Flexible with your time – including availability on weekends and public holidays (we work hard, but we support each other)

Why You'll Love Working With Us:

  • Supportive, friendly team environment
  • Variety in your day—no two shifts are the same
  • Be part of creating memorable guest experiences
  • Great opportunity to grow with a forward-thinking company

If you're someone who thrives on being organised, loves a hands-on role, and wants to work with a team that truly supports one another, we'd love to hear from you

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