contract drivers

PLEASE NOTE:

This is an advert is seeking a subcontractor - not an employee.

This role is located in Thornleigh, NSW Australia. Applicants who do not reside in NSW, Australia should not apply.

ABOUT YOU

You want to be your own boss, have a clean driving record and a successful career as a professional courier driver of at least 2 years, but would like a guarantee of work volume and consistent returns.

ABOUT US

My Butler Service is Australia's largest home laundry delivery service.

We collect and deliver dry cleaning, laundry and ironing to residential clients across Sydney.

We have just celebrated our 10th anniversary of continued growth and profitability through an ever increasing client base.

During Covid we were designated as an essential service.

Our online and delivery business model has proven itself by outperforming the traditional bricks and mortar retail establishments.

If you're looking for a stable place to land and develop your future – we're it

ROLE

Our online business hinges on the collection and delivery of our customers' dry cleaning, laundry and ironing from residential premises throughout Sydney.

Accordingly it is vital that our drivers provide a caring and professional level of service representing our business with a smile, service reliability, professionalism, consistency that ensures the service we provide remains more convenient to our clients than visiting a retail dry cleaning store.

The work is clean and utilises the latest smart phone app technology.

We will provide your uniform, training and a full induction into our safety systems.

WHAT WE OFFER

• We provide a late model, 2T van, fully maintained, insured and fuelled at our expense.
• A replacement van to keep you earning when the original is unavailable due to service or repair.
• 5 Day Shift (Tue-Sat or Sun-Thurs).
• Additional days frequently offered to cover for unavailable drivers.
• Set start times (6:30am) and rosters.
• Set start and finish point at our depot in Thornleigh.
• All work is permanent runs in Sydney Metro area.
• All local areas and work focused on 1 area per run.
• Collecting from and delivering to residential locations.
• All packages pre-loaded in stop order on your behalf.
• 90% unattended collections or deliveries. Collect from and deliver to the front door.
• 100% of customers have pre-authorised an authority to leave.
• Vast majority of stops are repeat customers.
• No money handling as 100% of customers have pre-paid.
• Clean work.
• Latest phone app technology.
• Uniforms provided.
• Full induction and training.

MINIMUM CRITERIA

• Australian Citizen or Permanent Resident visa holder.
• Independent Contractor
• Have (or are willing to obtain) a Pty Ltd company (ACN) and a registration for GST (ABN).
• Have (or are willing to obtain) all compulsory insurances (a minimum of work cover and public liability).
• Have (or are willing to obtain) a late model, working smartphone, charging cable and holder.
• Aged 25 years or over (insurance requirement).
• Weigh less than 120kg to meet our van driver safe working load limit.
• Reasonably physically fit (repeated walking, stair climbing and carrying of packages weighing between 3kg to 15kg (average 5 kg).
• Current full NSW driver's licence (not provisional licence), held for at least 2 years (after expiry of provisional licence).
• A total of less than 5 demerit points.
• A minimum of 6 months experience of permanent run, multi-stop (40+ stops per day) courier delivery driving experience.
• A minimum of 6 months experience driving a 2 TONNE VAN or larger vehicle regularly for work purposes.
• Excellent communication, customer service skills and attention to detail.
• Good English reading, writing and comprehension skills.
• Experience with using smartphone apps such as Phone, SMS, Google Maps.
• Your own transport to and from work. You do not take vehicle home.
• Accuracy, reliability & trustworthiness.
• A neat, clean, and professional appearance.
• A willingness to work in all weather conditions.

HERE'S HOW TO STAND OUT

1) YOU UNDERSTAND

We provide the same result for our clients that they can obtain at their favourite dry cleaners, but with the added convenience of home collection and delivery.

Our clients make a conscious decision each week whether to use our service, do it themselves, or go to a retail store.

We have proven that if we get things right, clients become repeat users and continue using our service for 8 years and longer. But if we drop the ball and become less convenient than the alternatives, clients make the logical choice and switch.

Clients only choose us if we provide value, which they measure by our performance the previous week.

A huge part of that value we provide is the convenient collection and delivery service that you perform.

Your performance directly contributes to two very different possible outcomes for our business:

Outcome 1: Ever Increasing Spiral Of Success

Providing a better delivery experience directly increases the value of our service to our clients.

This enables us to gain more clients and charge a higher price, which makes us more profitable.

This enables us to invest more in improving our service, which in turn provides more value, which allows us to attract more clients and charge higher prices, which in turn….…

Outcome 2: Ever Decreasing Spiral Of Death

Providing a less than stellar delivery experience directly decreases the value of our service to our clients.

This leads to losing more clients and having to charge lower prices to attract replacements, which makes us less profitable.

This results in having less to invest in improving our service, which in turn provides less value, which leads to losing more clients and charging lower prices, which in turn….

You understand from the above that your individual performance directly influences the success and prosperity of our business, and therefore your success and prosperity.

2) YOU CARE

It's one thing to understand, it's another to care.

We are seeking people that demonstrate through their daily actions that they both understand and care about the above.

We're not talking about placing massive additional burdens on your role on a day-to-day basis.

We're just seeking outstanding individuals to perform collections and deliveries with a level of consistency, reliability, professionalism and good old-fashioned customer service that ensures that the service we provide is, and remains, more convenient for our clients than their alternative choices.

Job Type: Subcontract

Pay: $35.00 per hour

Application Question(s):

• Are you an Australian or New Zealand citizen, or the holder of an Australian Permanent Resident Visa? (Please answer Yes/No only)
• This is a subcontractor role, not an employee position. Do you have, or are willing to obtain, a Pty Ltd company (ACN) and a registration for GST (ABN)? (Please answer Yes/No only)
• This is a subcontractor role, not an employee position. Do you have, or are willing to obtain, all compulsory insurances? A minimum of work cover and public liability insurances are required. (Please answer Yes/No only)
• This is a subcontractor role, not an employee position. Do you have, or are willing to obtain, a late model, working smartphone, charging cable and phone holder? (Please answer Yes/No only)
• Which suburb and postcode do you live in?
• Are you currently enrolled as a student at University, College or TAFE? (Please answer Yes/No only)
• Do you have 6 months or more experience of permanent run, multi-stop (40+ stops per day) courier delivery driver experience? (Please answer Yes/No only)
• Do you have 6 months or more experience of driving a 2 TONNE VAN OR LARGER VEHICLE regularly for work purposes? (Please answer Yes/No only)
• Are you aged 25 or over? We ask legally, for insurance purposes
• Do you currently hold, and have held for a minimum of 2 years, a NSW Full Drivers Licence (Class C, not Learners or Provisional)? (Please answer Yes/No only)
• Do you currently have less than 5 demerit points? (i.e. you could receive a minimum of 8 more demerit points before your licence would be suspended). (Please answer Yes/No only)
• Are you reasonably physically fit? The role requires repeated walking, stair climbing and carrying of packages weighing between 3kg and 15kg (average 5kg). (Please answer Yes/No only)
• Do you weigh less than 120kg? We ask legally, to meet our van driver safe working load limit. (Please answer Yes/No only)
• Do you have good English reading, writing and comprehension skills? (Please answer Yes/No only)
• Are you willing to work in all weather conditions? (Please answer Yes/No only)

Work Location: On the road