Aftermarket Consultant

Are you passionate about delivering exceptional customer experiences?

Do you have outstanding customer service, organisation, and time management skills?

Parramatta Motor Group wants YOU

Join a leading automotive group representing Hyundai, Kia, Nissan, Ford, Chery, Jeep, Honda, Mitsubishi, BYD, Škoda & Leapmotor.

We are a respected dealership group dedicated to excellence in customer experience, safety, and performance across all areas of our business. With a long-standing reputation for professionalism and quality, we're proud to set the standard in the industry.

About the Role

We are seeking an energetic, driven, and customer-focused Aftersales Consultant to join our professional and high-performing team.

This role is ideal for someone looking to build a rewarding, high-earning career in the automotive industry. Whether you bring prior experience in aftersales or are new to the role but eager to learn, you'll have the support and training needed to succeed.

Key Responsibilities

• Promote and sell a range of aftercare products including window tint, leather and paint protection, and more.
• Deliver an exceptional customer experience — both in the showroom and over the phone.
• Coordinate vehicle deliveries to ensure all products and extras are prepared accurately.
• Collaborate with the Sales and F&I teams to maximise opportunities and achieve targets.
• Participate in team meetings, training sessions, and dealership initiatives.
• Prepare warranties, documentation, and customer paperwork accurately and efficiently.
• Liaise with the Pre-Delivery team to ensure correct application of products.

About You

You are a motivated professional who thrives in a fast-paced, team-oriented environment. You take pride in providing outstanding service, have a genuine passion for the automotive industry, and are driven by results.

To be successful, you will have:

• Proven customer service experience (essential).
• Excellent communication and interpersonal skills.
• High attention to detail with strong computer literacy.
• A positive attitude, resilience, and motivation to achieve sales goals.
• Availability to work on Saturdays.
• Previous experience in an automotive or aftersales role (preferred but not essential).

Why Join Us?

• Be part of a trusted, established dealership group with leading automotive brands.
• Attractive earning potential with monthly commission.
• Company car or car allowance.
• Ongoing training and professional development opportunities.
• Supportive, team-driven work environment.