Sales Consultant

5 days ago

Lake Illawarra, New South Wales, Australia Living Unlimited Pty Ltd Full time $60,000 - $80,000 per year

Unlock Your Earning Potential at Living Unlimited

Attractive Base +  Bonuses + Staff Discounts

$Uncapped Commissions$

Do you thrive on providing exceptional customer service? Have you previously worked in furniture retail or possess a passion for selling? Living Unlimited,the home of Lounge life, Lavita Outdoor and Sofalab wants you Join our dynamic, growing family as a Sales Consultant and cement your career in the furniture industry.

About Us

At Living Unlimited, we're revolutionizing the furniture industry with our cutting-edge designs and exceptional customer service. With a focus on Indoor & Outdoor furniture we've become synonymous with quality and style.

Our expansion from online to brick-and-mortar stores across Sydney, Melbourne, and Brisbane speaks volumes about our commitment to growth and innovation.

We're crafting a culture of innovation, collaboration and continuous improvement with the goal of crafting a modern furniture retailer that bridges the gap between ecommerce and physical stores.

The Role

As a Sales Consultant at Living Unlimited, you'll harness your expertise to create unforgettable customer experiences. From welcoming customers to understanding their needs and guiding them through our extensive range, you'll be instrumental in driving sales and exceeding targets and with uncapped commissions, the sky's the limit for your earnings potential.

Your guidance extends beyond the purchase; you'll accompany customers throughout their entire journey with us, ensuring their satisfaction even after the sale. By building and maintaining strong customer relationships, you'll cultivate loyalty and create lasting connections.

Tasks & Responsibilities

  • Meet and exceed sales targets for profit, revenue, conversion rate, and average order value
  • Demonstrate in-depth knowledge of products and suggest improvements to product and sales processes
  • Develop and nurture leads through various channels including in-store, online, and over the phone
  • Clearly understand and follow the sales process
  • Welcome customers to the store and respond to their inquiries in-store, online, and over the phone
  • Establish and maintain good customer relationships to ensure customer satisfaction
  • Service existing accounts and demonstrate a clear understanding of company policy
  • Ensure all orders and customer information are entered correctly and accurately in the system
  • Ensure the showroom and products are well presented and tidy
  • Ensure showroom products are displayed with correct price tags
  • Provide regular reports on sales and customer feedback to the Store Manager/Team Leader

Qualifications

  • Previous experience in furniture sales or customer service preferred but not necessary
  • Excellent communication and interpersonal skills
  • Strong organisational and time management skills
  • An ability to work independently and as part of a team.
  • Demonstrate professionalism by being well presented, punctual and reliable
  • Proficiency in basic software applications, computers, tablets, smartphones and other devices
  • Available to work during weekends and peak sales periods including public holidays.

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