Customer Experience

5 days ago

Melbourne, Victoria, Australia Scape Student Living Full time

Location: Melbourne CBD

Employment: Full-time

WHO WE ARE?

Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 19,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique, amazing experience and a safe environment to help students make the most of their studies.

THE IDEAL CANDIDATE

Are you a passionate about customer service and looking to join a team of legends? If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.

As a Customer Experience team member, you'll be the face of Scape, delivering top-notch service and support to our residents and our visitors. You'll need exceptional communication and organisational skills, a knack for problem-solving, and a passion for delivering outstanding customer experiences.

Please note: The successful candidate must be willing to undertake a National Police Check and a Working with Children check

PERKS & BENEFITS

At Scape, we are all about creating and sharing the good vibes. Below are just some of the perks of joining our team:

  • Annual flu vaccinations and skin checks to keep you healthy and thriving.
  • Insurance discounts up to 10% with top providers like Bupa, nib, and NobleOak.
  • A month dedicated to your well-being and health, plus a day off to celebrate however you want.
  • Passionate work environment that inspires and energizes.
  • Birthday leave because your special day deserves to be celebrated.
  • Generous referral bonuses (up to $5k) for bringing great talent to our team.
  • EAP, Sonder & Duress support to ensure your peace of mind.

INTERESTED? HERE'S HOW TO APPLY

This is a great time to be joining a growing business, that is willing and able to make a difference for our student residents, stakeholders and the community as a whole.

Please note that we will review applications and contact candidates on a rolling basis. The earlier you apply for this opportunity, the better

If you feel you would like to join our team, apply now with your CV and 1-page cover letter

No agencies please.

At Scape we honour and welcome our rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated.

Video

  • Customer Experience

    5 days ago

    Melbourne, Victoria, Australia Creative Activation Full time

    *About Us*Creative Activation is a leading provider of outsourced sales/merchandising teams and retail customer experience measurement campaigns in Australia & New Zealand. We pride ourselves on delivering outstanding performance for our partners by developing passionate people that are ready to work in the evolving retail environment.*About the Role*As a...

  • Customer Experience

    5 days ago

    Melbourne, Victoria, Australia Scape Student Living Full time

    Location: Melbourne CBDEmployment Type: CasualWHO WE ARE?Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 19,000 students (and are growing) and we don't simply provide a...

  • Customer Experience

    5 days ago

    Melbourne, Victoria, Australia Scape Australia Full time

    Location:Melbourne CBDEmployment:Full-timeWHO WE ARE?Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 19,000 students (and are growing) and we don't simply provide a...

  • Customer Experience

    3 days ago

    Melbourne, Victoria, Australia Scape Full time

    Location: Melbourne CBD - Scape Cornell PlanceEmployment: Full-timeWHO WE ARE? Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 19,000 students (and are growing)...

  • Head of Customer Experience

    2 weeks ago

    Melbourne, Victoria, Australia Michael Page Full time

    Are you ready to lead and elevate customer satisfaction to new heights? We are seeking a Head of Customer Experience to oversee customer service strategies and ensure excellence in delivering top-notch service.Client DetailsThis opportunity is with a medium-sized organisation within the business services industry. Known for its commitment to excellence, this...

  • Customer Experience Specialist

    5 days ago

    Melbourne, Victoria, Australia TTEC Full time

    We bring first-class service across each market we support. As a French Bilingual Customer Experience Specialist, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing The Customer Experience Specialist (CXS) will work with customers and...

  • Customer Experience Agent

    5 days ago

    Melbourne, Victoria, Australia Asahi Group Holdings Full time

    Join Asahi Beverages as a Customer Experience Agent in our Customer Success Centre and play a key role in creating a seamless customer experience across our Alcohol and Non-Alcohol portfolio.Job No: 503355Location: MelbourneWork Type: Permanent - Full TimeCustomer Experience Specialist | Inbound Operations | SouthbankYour ImpactJoin Asahi Beverages as a...

  • Customer Experience Agent

    5 days ago

    Melbourne, Victoria, Australia Asahi Beverages Full time

    Customer Experience Specialist | Inbound Operations | SouthbankYour ImpactJoin Asahi Beverages as a Customer Experience Agent in our Customer Success Centre and play a key role in creating a seamless customer experience across our Alcohol and Non-Alcohol portfolio. You will be the first point of contact for inbound queries, managing cases end-to-end via...

  • Customer Experience Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Splend Full time

    About us  At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.  But we aren't just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are...

  • Customer Experience Lead

    3 days ago

    Melbourne, Victoria, Australia Experis AU Full time

    Role:Customer Experience LeadLocation: Melbourne CBDWork Arrangement: OnsiteWork Type : ContractAbout the RoleWe believe in the power of experiences to inspire, inform, and drive business forward. As our client is looking for a Customer Experience Lead, you'll be at the heart of that mission-curating and delivering exceptional customer briefings at our...